NYC Department of Social Services · 1 month ago
STRATEGIC INITIATIVES MANAGER
Manhattan, NY
Full-time
Onsite
Entry, Mid Level
2+ years expNYC Department of Social Services is dedicated to expanding access to information and resources about HRA and DHS programs. The Strategic Initiatives Manager will direct special projects to improve collaboration between government and community partners and oversee the development and execution of strategic initiatives.
ConsultingGovernmentNon ProfitSocial
Responsibilities
Direct and facilitate special projects and initiatives in the Office of Community Outreach to improve collaboration between government and community partners, with a focus on identifying solutions to complex challenges and coordinating internal and external stakeholders (including City and State government agencies) to develop and coordinate the execution of these initiatives
Advise senior staff by providing feedback, addressing urgent concerns, and identifying solutions to issues as they arise. Work closely with OCO leadership to plan and implement key projects and initiatives
Monitor the progress of various strategic initiatives, identifying milestones and setting internal timelines to move projects forward. Check in with other stakeholders to ensure progress toward goals; calls meetings to coordinate, problem solve and assign next steps
Facilitate communication and collaboration between various stakeholders through email and project check-ins to set expectations and share updates and progress toward shared goals. Set meeting agenda, facilitates sharing of updates, solicits feedback, and assigns next steps
Work independently with colleagues in Legal Affairs, Policy and Procedures, Program Monitoring, Evaluation, Program Operations, and other areas to draft proposals, business operations plans, waiver requests, evaluation plans, and other draft materials for review by senior and executive agency staff
Lead the implementation of new strategic initiatives and oversee the transition of project management, relationships, and tracking to appropriate program leaders, providing expertise, training, and recommendations to facilitate success
Produce periodic and final reports on strategic initiatives, identifying key indicators of success, setbacks, and best practices. Propose and implement improvements to improve future workflows
Research federal and state policy, internal procedures, best practices in other jurisdictions, and various tools and technologies to address complex challenge, including through informational interviews and meetings with appropriate representatives
Qualification
Required
A baccalaureate degree from an accredited college
Two years of satisfactory, full-time experience related to the projects and policies to be studied in the particular position
Ability to travel within the five boroughs
Preferred
Excellent written and verbal communication skills are required
Ability to meet tight deadlines, respond to urgent requests, and prioritize competing responsibilities
Knowledge and experience with project management
Excellent research skills, and ability to interpret and apply federal rules and regulations
Knowledge of and experience working with community-based organizations
Knowledge of public benefits and services in NYC
Intermediate or Advanced Excel experience is preferred
Benefits
Public Service Loan Forgiveness
Company
NYC Department of Social Services
The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS).
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ann Marie Scalia
General Counsel & Chief Legal Officer
Beatriz Fritschler, MPA
Deputy Commissioner, Strategic Partnerships
Recent News
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