Highmark · 3 weeks ago
Director Client Management - HNAS
Erie-Meadville Area
Full-time
Onsite
Mid, Senior Level
$104K/yr - $156K/yr
5+ years expHighmark Inc. is a national blended health organization focused on creating remarkable health experiences. The Director of Client Management is responsible for implementing strategic activities related to client retention and growth while managing a team to achieve sales goals and profitability.
Health CareHealth InsuranceInsuranceWellness
Responsibilities
Understand and utilize economic, financial, market and industry segment data to accurately diagnose business strengths and weaknesses, identify key issues and implications for potential strategies and plans
Utilize appropriate financial strategies and systems to achieve financial goals while managing risk to the organization
Forecast and achieve annual retention goals and objectives to ensure growth and profitability goals are met or exceeded
Analyze risk and initiate actions that balance risk and profitability to achieve team profitability and client satisfaction
Continuously monitor and maintain knowledge of the market and competition
Develop new potential markets and grow existing business for the Organization
Influence and build effective relationships with business partners (i.e. customers, peers, and Producers)
Develop and maintain effective relationships with clients, consultants, brokers, and peers
Partner with Distribution Administration to develop and/or strengthen the Organization’s relationships with key distribution channels and partners
Provide input to and execute on the Organization’s distribution strategy
Manage profitability; effective risk and underwriting actions; guide sales of products and services that result in solutions that create value for the client and sustainable profit for the Organization
Implement and administer strategic activities related to retaining and growing sales within assigned market, including setting goals for enrollment, profitability, and cross-selling
Serve as a coach for the staff
Provide the leadership necessary to motivate and develop the account management personnel to achieve and/or exceed sales / retention goals and profitability within assigned market
Continuously raising expectations to achieve goals while upholding organizational values and standards and tracking progress towards goals
Other duties as assigned or requested
Qualification
Required
Bachelor's Degree OR 4 years equivalent work experience may be considered in lieu of Degree
5 years of sales experience in health- or insurance-related field
5 years Health Insurance experience in applicable market segment
State-specific Producer License Life, Accident & Health are required or must be obtained within 45 days of hire
Preferred
Master's Degree
Leadership & Management experience
Company
Highmark
Highmark provides health insurance plans for individuals and businesses.
10001+ employees
H1B Sponsorship
Highmark has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (7)
2023 (19)
2022 (21)
2021 (18)
2020 (23)
Funding
Current Stage
Late StageTotal Funding
$27.3M2018-04-06Grant· $25M
2014-08-07Grant· $2.3M
Leadership Team
Deborah Rice-Johnson
CEO, Diversified Businesses at Highmark Inc. and Chief Growth Officer
Paul Sikora
CTO Provider Services
Recent News
2025-12-11
Company data provided by crunchbase