Dobbs Defense Solutions · 1 month ago
ID Card Operators
Schofield Barracks, HI
Full-time
Onsite
Entry Level
$40K/yr - $48K/yr
1+ years expDobbs Defense Solutions is a company that delivers mission-centric IT, Cyber, and data analytics solutions for government and commercial clients. They are seeking ID Card Operators who will be responsible for the accountability, control, verification, and issuance of military identification cards and Common Access Cards (CAC) for various military personnel and their families.
AnalyticsBusiness IntelligenceCommercialCyber SecurityInformation Technology
No H1B
Security Clearance Required
Responsibilities
Controls and issues identification tags and Geneva Convention Cards to military members, deploying civilian employees and other eligible recipients
Screens Soldiers, family members and dependents for purpose of visit
Briefs Soldiers and family members on policies and procedures
Maintains the Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Identification System (RAPIDS)
Performs all ID Card and CAC issuance related tasks including research and review of source documents, verification of eligibility, and discussion of entitlements as defined in AFI 36-3026(I) and the RAPIDS Training Guide
Issues memorandums of authorization for use of Commissary and Post Exchange to eligible customers, as well as Government ID Cards (DA Form 1602) to eligible Government employees
Performs routine maintenance on computers and printers, i.e., changes ribbons, adds toner and developer, cleans printers, etc
Revises and prints correspondence in the proper format under applicable regulations and guidelines and prepare weekly and monthly reports of work and work activities
Qualification
Required
At least one year of experience in a customer service environment, preferably in an Human Resources related position
The ability to work at an accelerated pace
Obtain a favorable criminal background check and security investigation
Proficient in English, both written and oral
Proven customer service skills
Proficient in Microsoft Office software applications including Word, Excel, Access, PowerPoint, and Outlook, plus Adobe Acrobat 6.0 and Internet Explorer 7 or above
Proficient in the use of basic office equipment such as computers, copiers, fax machines, scanners
Must successfully complete RAPIDS certification within seven business days after being hired
Type 25 words per minute
Preferred
Previous CAC or similar Government contract employment experience is a plus
Familiarity with the military is desirable
Company
Dobbs Defense Solutions
Dobbs Defense Solutions offers IT, cybersecurity, and analytics solutions through automation, innovation, and training for the government.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Erica Dobbs
President/CEO
Recent News
The Business Journals
2024-12-09
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