Apply on Employer Site

Great American Insurance Group · 3 weeks ago

Claims Supervisor-Auto Physical Damage

United States

Full-time

Remote

Mid, Senior Level

$80K/yr - $95K/yr

3+ years exp

Great American Insurance Group is a leader in the insurance industry, offering opportunities for growth and development. They are seeking a Claims Supervisor to oversee a team in their Accelerated Auto Group, focusing on improving efficiency and quality in commercial auto claims.

FinanceFinancial ServicesInsurance

Work & Life Balance

Responsibilities

Supervise a team within a shared service claim group

Supervise the investigation and resolution of high volume, low severity commercial auto property damage claims

Develop, mentor, and coach a growing claims staff

Train new team members

Ensure that claim handling follows best practices and compliance guidelines

Be a technical resource for the group

Manage quality control efforts including (audits, compliance, etc.)

Identify opportunities for improvements in process and technology changes for claim assignment and handling

Assist with monthly reporting and billing

Research best practices within and outside the organization to establish benchmark data

Additional job duties as assigned

Handle a small inventory of claims across 50 states

Communicate with policyholders and third-party claimants

Investigate, reserve, and resolve claims under best practices and compliance guidelines

Maintain strong relationships between the divisional points of contact and the shared service team

Develop relationships with the other shared service teams in Corporate Claims

Market the shared service claim group within the organization

Maintain current relationships with corporately contracted vendors (e.g., Snapsheet, Equian, Gerber, Enterprise)

Continual research and analysis of potential new vendors

Work with senior management to grow the Accelerated Auto Group brand across Great American and take on additional books of business from internal business units

Qualification

Commercial auto claimsSupervisory experienceTechnical expertiseProblem-solving skillsRelationship managementProfessional developmentTeam developmentCompliance knowledgeLeadership skills

Required

Bachelor's Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience

A minimum of three years of auto claims handling experience including at least one year of experience supervising commercial auto PD claims

Preferred

Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)

Benefits

Medical, dental, and vision coverage

Wellness plans

Parental leave

Adoption assistance

Tuition reimbursement

Paid Time Off

Paid holidays

A 401(k) plan with company match

An employee stock purchase plan

Commuter benefits

Company

Great American Insurance Group

Glassdoor4.0

Great American Insurance Group is an insurance company that specializes in in property and casualty insurance. It is a sub-organization of American Financial Group.

Founded in 1872

Cincinnati, Ohio, USA

5001-10000 employees