Comfort Systems USA · 1 month ago
Service Account Executive (Sales)
Mt. Crawford, VA
Full-time
Onsite
Entry, Mid Level
1+ years expRiddleberger Brothers, Inc. is seeking to hire an experienced and self-motivated sales professional to join our team as a Service Account Executive. The role focuses on marketing the company as a premier commercial mechanical services provider, emphasizing customer retention and growth by addressing client needs and promoting appropriate services.
ConstructionHeating Ventilation and Air Conditioning (HVAC)IndustrialService Industry
Responsibilities
Provides business reports on all accounts within assigned territories including but not limited to forecasting, prospecting list, and CRM management
Converts leads into opportunities both in net new account environments and current customers but adequately responding to the lead and following the sales process with the customer
Maintains continuous education on the offerings within the RBI portfolio including but not limited to: Preventative Maintenance, Comprehensive Maintenance, Time and Material, Quoted projects
Maintains and continuous awareness and knowledge of the competitive landscape in a given territory and/or assignment
Maintains a thorough knowledge base of all systems used
Maintains selling activity standards meeting individualized KPI’s such as prospecting, initial meetings, site surveys, validation meetings, and closing meetings
Data entry into CRM for all weekly activities is required
Prepares all pricing on maintenance programs with the local operations team getting approval on hours and materials quoted
Maintains the customer relationship starting with prospecting through post sale
Takes a stake in all open AR with customers in territory assignment
Prepares all proposals in NorthBoundary
Reviews the profitability of current contracted customers in Timberline to evaluate and determine renewal pricing
Must be self-motivated and thrive in fast paced environments
Takes a consultative approach to each account by developing HVAC and mechanical system related solutions for customer’s objectives including financial and performance-based considerations
Builds and maintains pipeline of small project work to help customers build a capital spending plan
Works with the Customer Success Rep to build and deliver scheduled touch points to review services rendered, repair work completed, and small projects
Acts as customer’s main point of contact for all aspects of business done with RBI service facilitating communication between other departments
Ensure all maintenance agreements are priced with the correct number of hours allocated to the agreement and an adequate margin is placed on all materials
All service agreement pricing must be approved by the operations leader within a given territory
Develops and maintains multiple relationships with buying influencers within an organization including facility managers, project managers, project engineers, purchasing, director of facilities, and director of operations
Qualification
Required
Bachelor's/Associate's degree preferred
1-3 years of sales experience highly preferred
3-5 years of HVAC or related trade experience preferred
Literacy in Microsoft office suite
CRM experience
Ability to write and comprehend reports, business correspondence, proposals, and manuals
Comply with all safety standards, policies, and procedures
Regular and punctual attendance
Ability to work on a team and interact with people
Maintain a positive, cooperative, and teachable attitude
Ability to travel to job sites and occasionally have overnight stays
Ability to work 8-to-10-hour days, flexible schedule, and overtime when necessary
Participate in training and educational opportunities as offered or required by the company
Ability to pass a full background screening and drug screening
Valid driver's license required and ability to meet company driver qualification policy preferred
Any other duties assigned by supervisor or management
Preferred
Bachelor's/Associate's degree preferred
1-3 years of sales experience highly preferred
3-5 years of HVAC or related trade experience preferred
Valid driver's license required and ability to meet company driver qualification policy preferred
Benefits
Competitive pay
Comprehensive benefits package
Apprenticeship opportunities with a pathway to licensure
Growth and development opportunities
Scholarship program for our employees’ children
Discounts at major automotive, computer, and cell phone companies
Employee referral incentives
Medical, Dental, Vision, and Life Insurances
Short-Term and Long-Term Disability Insurances
Accidental Death & Dismemberment Insurance
Health Care and Dependent Day Care FSA's
Health Savings Account (HSA)
Employee Assistance Program (EAP)
401(k) Plan with Roth IRA option
Pet Insurance
Annual Bonus
Generous Vacation, Holidays, and Sick Time
Company
Comfort Systems USA
Comfort Systems USA is a national heating, ventilation and cooling (HVAC) company
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-06-27IPO
Leadership Team
Trent McKenna
Executive Vice President and Chief Operating Officer
Briston Blair
Senior Vice President, Innovation & Strategy | Digital & Workforce Transformation, Operations, M&A
Recent News
MarketScreener
2025-12-19
2025-12-06
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