SAI360 · 1 month ago
Account Manager, Mid-Market
United States
Full-time
Remote
Mid LevelSAI360 is giving companies a new perspective on risk management by integrating Governance, Risk, Compliance (GRC) software and Ethics & Compliance Learning resources. The Account Manager will be responsible for driving revenue through Renewals, Upsells, and Cross-Sells within an assigned customer portfolio, while building strong client relationships and implementing strategic account plans.
Information ServicesInformation TechnologySaaSSoftware
Responsibilities
Client Relationship Management: Serve as the primary point of contact for assigned clients, building and maintaining strong, long-lasting relationships
Sales and Business Development: Identify and pursue new business opportunities within existing accounts to drive sales growth. This includes upselling and cross-selling our GRC solutions
Account Strategy: Develop and implement strategic account plans to meet client needs and achieve company sales targets
Sales Process Management: Oversee the entire sales process from opportunity identification to negotiation and closure, ensuring quarterly and annual sales goals are met
Strategic Sales: Conduct research-based sales strategies to identify new opportunities by understanding client pain points
Executive Presentations: Deliver compelling business presentations to demonstrate the unique value and strategic benefits of SAI360 within the GRC space
Industry Representation: Represent SAI360 as a thought leader in the GRC market, attending industry events and conferences to provide market insights and feedback to leadership
Collaboration: Work closely with cross-functional teams, including customer success management, product management, services, and customer support, to enable effective client implementations, in addition to ongoing support and satisfaction
CRM Management: Maintain accurate account and opportunity data in Salesforce.com, including timely updates to the sales pipeline and monthly forecasts
RFI/RFP Responses: Support the timely delivery of responses to requests for information (RFI) and proposals (RFP) for qualified opportunities
Utilise Microsoft Office 365 tools to communicate and strategize with other SAI360 sales and service team members on cross selling opportunities within assigned territory
Qualification
Required
Sales Experience: Value-based and consultative selling skills to drive expansion of existing accounts
Track Record: Proven track record of GRR +95% and NRR +105%
GRC Knowledge: Solid understanding of GRC solutions required. General understanding of regulations & standards is highly preferred
Executive Engagement: Strong business acumen and comfort in engaging with senior executives (C-Level, directors)
Customer Relationships: Ability to build and leverage strong customer relationships for cross-sell opportunities
Sales Process Management: Expertise in sales process management methodologies (e.g., Challenger, Consultative Selling, Value-based Selling)
Fast-Paced Environment: Ability to thrive in a fast-paced environment and manage multiple sales activities simultaneously
Language Skills: Excellent written and verbal communication skills in English. Any additional language would be highly advantageous (Mandarin / Cantonese)
Self-Motivation: Strong independent work ethic and entrepreneurial mindset, with the ability to solve complex problems with a solutions-oriented focus
Business Acumen: Mature and polished business acumen with extensive client-facing experience
Detail-Oriented: Highly organised and detail-oriented, able to perform in a fast-paced environment with strong time and territory management skills
Team Collaboration: Ability to work independently and as part of a virtual team with open, collaborative communication
Benefits
20 days annual leave
Quarterly wellness days
Bonus incentive Plan
Annual picnic day
Flexible Working
Educational Support / Study Leave
Office Set-up Allowance
Company
SAI360
SAI360 assists businesses throughout the world with risk management, trust-building, and business resilience.
Founded in 2008
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-12-14Acquired
Leadership Team
Vanessa Childs
Chief Operating Officer
Darshini Brown
Chief Human Resources Officer
Recent News
2025-12-03
Company data provided by crunchbase