The Destination Knot · 4 weeks ago
Work From Home | Customer Service | Vacation Planner
United States
Full-time
Remote
New Grad, Entry Level
$45K/yr - $65K/yrDestination Knot is a professional travel planning company specializing in personalized vacations and group travel experiences. They are looking for a detail-oriented and customer-focused Vacation Planner to assist clients with their travel plans and provide outstanding customer service in a fully remote role.
Leisure Travel & Tourism
Responsibilities
Provide exceptional customer service to clients via phone, email, and online communication
Assist clients with vacation planning, including destination selection, accommodations, activities, and transportation
Prepare and present travel quotes and options based on client preferences
Handle booking arrangements and ensure accurate documentation
Maintain ongoing communication with clients before, during, and after their trips
Collaborate with travel partners and suppliers to secure the best options for clients
Qualification
Required
Strong customer service skills and a professional, friendly demeanor
Excellent written and verbal communication abilities
Ability to multitask and manage time effectively in a remote setting
Basic computer skills and reliable internet connection
Preferred
Previous customer service or travel industry experience is a plus but not required
Benefits
Flexible remote schedule
Comprehensive training and mentorship
Supportive team environment
Income-earning possibilities based on performance
Access to exclusive travel perks and discounts
Growth opportunities within the travel services industry
Company
The Destination Knot
At Destination Knot, we believe love stories deserve the perfect backdrop — and business owners deserve the freedom to create a life they love.
Founded in 2019
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase