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Challenger Motor Freight Inc · 1 month ago

Logistics Account Manager

Chicago, IL

Full-time

Onsite

Entry, Mid Level

$50K/yr - $55K/yr

1+ years exp

Challenger Motor Freight Inc is a leading North American transportation and logistics provider. The Logistics Account Manager will develop relationships with customers, manage appointment times, and serve as a liaison between the internal team and primary accounts, ensuring superior customer service and operational efficiency.

LogisticsSupply Chain ManagementTranslation Service

Diversity & Inclusion

Responsibilities

Customer Service and tenacity are key to your success

Build strong relations within the sales team and with other internal clients

Maintain positivity in the face of adversity, pushing through roadblocks with determination and integrity

Work with key team members on building and executing operational strategies

Book pick-up and delivery appointments and input the load details into our Transport Management Software

Retrieving timely location and status updates from partner carriers

Communicating location and status updates to your portfolio of customers

Identify areas for opportunity and to maximize efficiencies

Always remain focused on providing best-in-class service as a means to better service and growth potential

Continually look for opportunities to learn, always challenging the status quo

Follow all company policies, ethics and company procedures

Qualification

Logistics Account ManagementTransportation Management SystemsMicrosoft OfficeGeographical ExpertiseIndustry ExpertiseOrganizational SkillsCommunication Skills

Required

Post-secondary education is highly desirable in Transportation/Logistics or a college degree in a related field

Minimum of 1 to 3 years' experience in a Logistics Account Manager role

You have an unbelievable work ethic – better than anyone you know – with the drive and resiliency to win. Your unwavering resolve allows you to thrive in a fast-paced, high-energy and time-sensitive environment. Most importantly you will always Go the Distance to make it happen for our customers

A desire to win

Unwavering resolve that allows you to thrive in a fast-paced, high-energy and time-sensitive environment

Strong communicator, positive attitude with great people skills

Great organizational skills and attention to detail

Knowledge of Microsoft Office (ability to leverage Excel, Word, Outlook etc)

Experience with using transportation management systems

Industry Expertise (Transportation industry knowledge such as rates, domestic and international market, including key terminology and general knowledge of primary customer industries)

Geographical Expertise (Continental US and Canada)

Understanding of mileage as it relates to the passage of time, including transit time difference based on mode