Apply on Employer Site

Texas Children's Hospital · 1 month ago

Ambulatory Service Representative II - Outpatient Ambulatory Clinic

D 6701 Fannin St, Houston, TX, 77030, US

Full-time

Onsite

Entry Level

2+ years exp

Texas Children's Hospital is among the best ranked children’s hospitals in Texas and the nation, seeking an Ambulatory Services Representative II for their Outpatient Ambulatory Clinic. This role focuses on providing excellent customer service as the first contact for patients, ensuring they are oriented to the virtual visit process and assisting with various administrative tasks related to patient registration and communication.

EducationHealth Care

H1B Sponsor Likely

Responsibilities

Admission- Check-In/Welcome desk, PAR's, Registration, Past Pending

Performs patient registration procedures per department process

May ensure patient is oriented to the virtual visit process and has all technology set up to successfully complete their visit

Ensures that all necessary patient forms are provided and filled out for the clinic visit

Communicates with patients, staff and providers regarding patient arrivals, delays, and clinic processes

Alerts clinic staff and providers of any changes or discrepancies in patient’s scheduled appointment

Refers all patients with inadequate funding to the financial counselor with zero reported complaints

Changes status of all appointments daily to reflect arrived, cancelled, no-show, or rescheduled status

Maintains an organized filing system of current referrals in progress and already appointed, communicates all missed appointments to PCP and destroys missed referrals after one month

Reviews new referrals with provider of the day regarding appropriate appointment status. Reviews provider schedule for open slots to appoint patients. Coordinates scheduling

Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process, e.g., calls escort, helps with paperwork as needed

May perform closing procedures (i.e.- reconciling fee receipts, completing deposit notification forms, reconciling petty cash, balancing the credit card machines, completing batch reports in accordance with department processes

Insurance Authorization/Collecting cash & deposits

Charge Entry, Billing and Reconciliation

Customer Service and communication

Flowmaster and Room Management

Qualification

Customer ServiceMedical Office ExperienceClerical ExperienceCommunication SkillsOrganizational Skills

Required

H.S. Diploma or GED required

Required 2 years' experience in customer service or 2 years clerical, medical office, or business experience preferably in a Healthcare environment

Company

Texas Children's Hospital

Glassdoor3.9

Texas Children’s Hospital is a world-class pediatric facility, nationally recognized as a top children’s hospital.

Founded in 1954

Houston, Texas, USA

10001+ employees

http://texaschildrenspeople.org/

H1B Sponsorship

Texas Children's Hospital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (9)

2024 (18)

2023 (9)

2022 (12)

2021 (11)

2020 (12)