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JLL · 1 month ago

Move Coordinator

Seattle, WA

Full-time

Onsite

New Grad, Entry Level

$59K/yr - $85K/yr

JLL is a leading global provider of real estate and investment management services, and they are seeking a Move Coordinator to support operational activities in facilities management. The role involves ensuring service delivery, maintaining client relationships, and coordinating various site operations to achieve expected service levels.

CommercialReal Estate

No H1B

Responsibilities

Provide support to the Site and/or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved

Actively support an environment of teamwork, cooperation, performance excellence, and personal success

Conduct daily walkthroughs to ensure a clean and organized office

Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service

Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace

Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion

Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption

Assist in the procurement of vendors and services as required

Coordinate the delivery of site amenities which may include: fitness, food services, massage, transportation, support moves as required and act as the site key point of contact

Provide coordination and support events, meeting and conference facilities as required

Other duties that may include but are not limited to: reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building access passes, safety and security support

Update and maintain accurate records and official documentation for the site/s including web pages where any other activities to support JLL and/or operations, including, but not limited to: moves/reconfigurations, events, reception, and building operations

Maintain and propose emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety

Comply with all requirements of the client contract and meet or exceed Key Performance Indicators

Deliver an exceptional quality of service, as reflected by client feedback

Coordinate site operations in accordance with all agreed policies, procedures and contract scope

Qualification

Facilities ManagementVendor ManagementOccupational HealthSafetyTechnical KnowledgeInformation Technology ProficiencyCommunication SkillsOrganizational SkillsProblem Solving SkillsSelf-MotivatedFlexibility

Required

Prior experience in facilities, property management, hospitality or related fields preferred

Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous

Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system) is advantageous

Proficiency in a range of information technology tools and platforms

Excellent communication, organization and problem solving skills

Ability to work independently with little supervision and effectively deal with stressful situations

Self-motivated; confident, energetic and flexible