Salesforce · 3 weeks ago
Software Engineering Architect, Digital Commerce Platform, New GTM Models, Consumption & Legal Risk Compliance
Washington - Seattle
Full-time
Hybrid
Senior Level, Lead/Staff
$210K/yr - $352K/yr
12+ years expSalesforce is the #1 AI CRM, driving innovation and customer success. As a Senior Architect for the Digital Commerce Platform, you will shape the architecture vision and governance model for Salesforce’s next-generation commerce ecosystem, focusing on integrating compliance capabilities and influencing technical alignment across teams.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Define and evolve the enterprise architecture vision for the Digital Commerce Platform, spanning eCommerce, consumption billing, new GTM models (PLG, try/buy/expand), and self-service customer experiences
Establish architecture standards, reference patterns, and governance frameworks that unify flows across discovery, purchase, provisioning, entitlements, usage, upgrades, and renewals
Champion an API-first, event-driven, domain-oriented architecture enabling modular, scalable services across multiple clouds and channels
Drive adoption of agentic patterns, AI/ML orchestration, Data Cloud–driven personalization, and usage intelligence into core commerce services
Architect complex digital flows that support subscription, consumption/usage, entitlement enforcement, trial/PLG motions, account expansion across channels and Legal Risk Compliance domain
Own key architectural decisions spanning Q2C, pricing engines, payments, identity, entitlements, usage metering, and back-end orchestration
Guide engineering and technical leads in decomposing business capabilities into scalable, reusable platform components
Ensure solutions meet high standards of security, compliance, extensibility, reliability, and operational excellence
Serve as the senior architectural representative in steering committees, enterprise architecture councils, and governance forums
Influence Directors, VPs, and SVPs across Product, Engineering, Pricing Strategy, Revenue Operations, Security, and T&P—shaping long-term investment and sequencing decisions
Build alignment across multi-cloud teams to create unified technical strategies for commerce, identity, entitlements, billing, data, PLG, and consumption offerings
Translate risks, tradeoffs, and system impacts into executive-ready narratives that guide strategic decision-making
Mentor and elevate architects, engineers, and technical leads, raising architectural maturity and design rigor across the organization
Promote a culture of reusable platform services, high-quality API design, and thoughtful systems engineering
Establish architectural review practices and provide coaching on integration patterns, consumption models, and multi-domain solutioning
Qualification
Required
12–15+ years of architecture or engineering leadership in eCommerce, subscription/consumption commerce, digital platforms, or large-scale enterprise systems
Proven ability to set direction, influence without authority, and align diverse stakeholders across multiple business and technical domains
Deep experience with multi-tenant APIs, microservices, service meshes, event streaming, and domain-driven architectures
Expertise across identity, payments, entitlements, usage metering, billing, provisioning, and orchestration platforms
Able to distill complex architectural concepts into clear, actionable recommendations for senior leaders
Passionate about developing talent and uplifting architectural excellence across teams
Preferred
High-scale SaaS or multi-cloud platform experience
Exposure to Salesforce platforms, Data Cloud, Agentforce, or AI-driven workflows
Experience with Q2C, PLG, usage-based pricing, and consumption models
Familiarity with enterprise compliance, governance, and security frameworks
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
An employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
2026-01-08
2026-01-07
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