Integris · 3 days ago
Systems Administrator
Marquette, MI
Full-time
Onsite
Entry, Mid Level
2+ years expIntegris is a nationally recognized leader in future-ready managed services, dedicated to empowering clients and employees through secure and strategic technology solutions. The Systems Administrator is responsible for advanced support of desktop, server, and network infrastructure, serving as the first escalation point for support technicians and ensuring efficient system performance for clients.
Business Information SystemsCloud ManagementCloud SecurityConsultingCyber SecurityInformation TechnologyIT InfrastructureIT ManagementNetwork SecuritySoftware
Responsibilities
Initial contact for inbound phone and chat support request
Provide support and maintenance of servers, network devices, and associated hardware and software systems for clients
Acts as the first line of escalation for Support Technicians
Provide onsite support for Managed Services clients
Acts as a secondary Client Relationship Manager; evaluate system performance and recommend improvements to enhance efficiency
Provide intermediate technical support and guidance to end-users and assist in resolving technical issues
Document system configurations, procedures, and troubleshooting steps
Qualification
Required
Associate degree in computer science or similar field -OR- 2 years of IT experience preferred
Network+ Certification or Azure Administrator Associate AZ-104 or equivalent on-the-job experience
Strong infrastructure and troubleshooting skills
Valid driver's license
Benefits
Medical, Dental, and Vision Insurance
401K Retirement Plan
Minimum 4 Weeks of Paid Time Off (PTO)
Birthday PTO
Paid Holidays
Paid Time Off for Volunteering
Short-Term and Long-Term Disability Insurance
Life Insurance
Supplemental Insurance
Employee Assistance Program
Company
Integris
Integris provides premium managed IT services and technology solutions for small to midsize organizations across the US.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-12-03Acquired
2020-01-01Private Equity
Leadership Team
Glenn Mathis
Chief Executive Officer
Recent News
2025-12-30
Company data provided by crunchbase