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Delta Faucet Company · 4 weeks ago

Senior People Operations Partner

Jackson, TN

Full-time

Onsite

Mid, Senior Level

$76K/yr - $120K/yr

5+ years exp

Delta Faucet Company is committed to transforming everyday experiences with water through innovative products and exceptional service. As a Senior People Operations Partner, you will champion employee experience, drive talent processes, and ensure operational excellence across all shifts in a manufacturing environment.

E-Commerce

Comp. & Benefits

Hiring Manager

Heather Fry

Responsibilities

Lead the hourly talent acquisition process, including recruitment, interviewing, and hiring of qualified job applicants; collaborate with departmental Group Leaders to understand skills and competencies required for openings

Promote positive and inclusive employee experience by supporting development and implementation of site communication, engagement, and retention plans, along with community involvement activities

Drive hourly onboarding, performance, and training activities; administer service award and recognition programs, job change, and separation processes

Ensure consistent application and execution of HR programs and processes across all shifts

Ensure career and life cycle changes are accurately completed in the HRIS

Investigate and resolve complex employee relations matters; advise and coach site leadership on appropriate resolution strategies and serve as an escalation point for sensitive cases

Lead site-level HR projects focused on compliance, process improvement, and employee engagement

Support and apply lean manufacturing and central distribution programs and actions

Dedication and flexibility to support employees across three shifts and applicable locations

Domestic travel up to 10%

Qualification

HR experiencePHR/SHRM certificationTennessee labor lawsMicrosoft OfficeHRIS experienceCoaching abilityCommunication skillsInterpersonal skillsProblem-solvingDecision-makingAttention to detail

Required

Bachelor's degree in Human Resources, Business Administration, or a related field required

Minimum of 5 years of HR experience, preferably in a manufacturing or industrial environment

Proficient in Tennessee labor laws and multi-state compliance requirements

Strong communication and interpersonal skills with the ability to build trust across all levels of the organization

Proven ability to handle confidential information with discretion and professionalism

Experience supporting multi-shift operations and hourly employee populations

Demonstrated ability to lead HR projects and manage competing priorities in a fast-paced environment

Strong problem-solving and decision-making abilities with attention to detail

Ability to influence and coach leaders to drive positive employee outcomes

Passion for fostering an inclusive, engaging, and high-performance workplace culture

Preferred

PHR, SHRM-CP, or SHRM-SCP certification strongly preferred

Skilled in Microsoft Office; experience with HRIS and communication platforms preferred

Benefits

Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.

Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.