Applied Information Inc · 3 weeks ago
Fire/EMS Product Representative & Business Development Leader - New England Area
Applied Information, Inc. is a nationwide leader in Intelligent Transportation Systems and smart city solutions. They are seeking experienced Fire/EMS professionals to serve as Fire/EMS Product Representatives, focusing on territory management, technology advocacy, and strategic business development to enhance emergency response and public safety outcomes.
Information TechnologyTransportationWeb Apps
Responsibilities
Serve as the primary Applied Information Fire/EMS representative within your assigned region (Florida, Texas, or New England)
Travel regularly to:
Meet with departments, chiefs, and command staff
Support local distributors
Conduct demos, trainings, and operational evaluations
Represent Applied Information confidently in front of:
Frontline firefighters and company officers
Chief officers and executive fire leadership
City/County officials and decision makers
Aggressively identify and pursue new opportunities — “pick up the phone, get in the car, and go.”
Proactively make outbound calls to schedule appointments for yourself and distributors
Expand adoption of preemption, priority control, V2X, and related safety solutions across municipalities
Open new doors and remove barriers to adoption through consultative, relationship-driven engagement
Contribute to the design and execution of a scalable Fire & EMS sales operation blending direct engagement and distribution
Develop territory business plans with goals, timelines, and performance metrics
Analyze coverage gaps and create strategies to increase market penetration
Apply structured sales methodologies (e.g., consultative or Sandler approaches)
Build and maintain strong relationships with:
Fire Chiefs and executive staff
City and county technology, transportation, and public safety leaders
Distributors, channel partners, and integrators
Represent Applied Information at regional and national Fire/EMS conferences, expos, and training events
Work cross-agency with Fire, Police, EMS, DOT, and Traffic Engineering professionals
Deliver classroom-style instruction, breakout sessions, and large-audience presentations
Conduct multi-agency training programs involving operational and technical personnel
Provide technology education related to CAD, communications systems, MDTs, and connected vehicle tools
Collaborate with Product, Engineering, and Marketing teams to align field insights with product development
Support pilots, proofs of concept, and innovative deployments within customer agencies
Serve as a subject matter expert for emergency vehicle preemption, priority control, and connected vehicle operations
Work closely with other Fire/EMS Product Representatives nationwide
Support teammates in other regions as needed, including occasional work across time zones
As the Fire/EMS program scales, assist in mentoring or helping onboard additional representatives
Qualification
Required
Must reside in and primarily serve the territory (FL, TX, or New England)
Must have served in a career (full-time, paid) Fire Department
Achieved rank of Fire Captain or Battalion Chief through progressive promotion
Significant frontline and supervisory operational Fire/EMS experience
Demonstrated comfort with fire service technology (CAD, MDTs, preemption, comms systems, etc.)
Ability and willingness to travel extensively within the territory and occasionally nationwide
Comfortable with public speaking, delivering presentations, and engaging executive leadership
Able to work effectively from a home office with high self-motivation and minimal supervision
Willing to collaborate as part of a national Fire/EMS team
5+ years in Fire/EMS, municipal technology, transportation safety, or related public safety fields
Demonstrated success in business development or public-sector sales
Strong prospecting discipline — urgency, resilience, competitiveness
Ability to operate under open-ended mandates and develop structured business plans
Skilled at navigating procurement and multi-stakeholder public-sector purchasing
High energy, mission-driven, and able to thrive in a demanding, fast-paced environment
Exhibits Applied Information's cultural traits: Accountability, Proactivity, Collaboration, Strategic thinking, 'Talk → Action → Results.'
Fire & EMS Background: 5 years (Required)
Willingness to travel: 50% (Required)
Preferred
15+ years in the fire service, with substantial time as Lieutenant, Captain, BC, or higher
Experience with Fire/EMS technology or public safety software
911 CAD and reporting systems
Radio/communications technology
Apparatus or equipment sales/service
Public sector sales or vendor/consultant roles
Traffic preemption or connected vehicle systems
Participation in departmental Technology, R&D, or Innovation committees
Experience evaluating, piloting, and driving adoption of new technologies
Proven experience delivering training at regional or national fire conferences
Strong relationship-building skills with chiefs, city/county leaders, and distributors
Prior remote work experience with measurable performance in a self-directed role
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Applied Information Inc
Established in 2011 and headquartered in Alpharetta, Georgia, USA, Applied Information, Inc.
Funding
Current Stage
Growth StageRecent News
Government Technology US
2025-09-19
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