PPL Corporation · 2 days ago
Director Agentic AI Solutions
Providence, RI
Full-time
Hybrid
Director/Executive
10+ years expPPL Corporation is one of the largest investor-owned utility companies in the United States, committed to creating sustainable value for its customers and communities. They are seeking a Director of Agentic AI Solutions to lead the design and deployment of multi-agent architectures that enhance customer engagement and operational efficiency.
Electrical DistributionEnergyMarketing
Responsibilities
Develop and own the enterprise Agentic AI roadmap, aligning innovation with business priorities and digital transformation goals
Identify high-value use cases for multi-agent systems in customer service, grid operations, predictive maintenance, and energy optimization
Partner with executive leadership to translate emerging AI capabilities into measurable business outcomes
Architect and operationalize multi-agent frameworks leveraging LLMs, orchestration platforms, and autonomous reasoning engines
Integrate off-the-shelf agentic AI capabilities from enterprise platforms (e.g., CRM, ERP, field service) with custom-built agents
Drive end-to-end lifecycle: ideation → prototyping → productionalization → ongoing support
Apply a product management mindset to prioritize features, manage roadmaps, and ensure alignment with user needs and business goals
Define success metrics, adoption targets, and ROI for agentic AI initiatives
Collaborate with business units to ensure solutions deliver tangible value and user satisfaction
Establish robust support models for production systems, including monitoring, incident response, and continuous improvement
Implement scalable deployment practices leveraging MLOps and cloud-native architectures
Ensure reliability, security, and compliance across all agentic AI deployments
Create governance frameworks for agent behavior, safety, and compliance with regulatory and ethical standards
Implement risk evaluation models for agent adoption and operational readiness
Stay ahead of GenAI, agentic frameworks (LangChain, AutoGen, CrewAI), and orchestration trends
Represent the organization in industry forums, conferences, and innovation councils
Author thought leadership content and evangelize responsible AI adoption
Qualification
Required
Bachelor's or Master's degree in Computer Science, AI/ML, Data Science, or related field; PhD preferred
10+ years of experience in AI/ML, with at least 3 years in leadership roles focused on autonomous systems or multi-agent architectures
Proven experience deploying agentic or orchestrated AI systems in production environments
Deep understanding of LLMs, reinforcement learning, agent frameworks (e.g., LangChain, AutoGen, CrewAI), and orchestration tools
Deep understanding of statistical modeling, machine learning, data mining, and big data technologies (e.g., Hadoop, Spark)
Proficiency in programming languages such as Python, R
Strong grasp of enterprise architecture, cloud platforms (Azure, AWS, GCP), and API ecosystems
Excellent communication, stakeholder management, and strategic thinking skills
Solid understanding and experience in deploying on GenAI, Data Science and Machine Learning models
Experience with cloud-based AI and analytics platforms (e.g., AWS, Azure, Databricks, Snowflake etc)
Ability to resolve complex issues independently and escalate to management as needed
Experience establishing metrics/key performance indicators to measure business impact
Regularly share the business value and impact of AI initiatives with senior leadership through Monthly Business Reviews (MBRs) and other forums
Ability to align IT transformation initiatives with the overall business strategy
Initiative and passion for finding solutions to ambiguous problems and ability to work in difficult situations and across organizational boundaries
Preferred
Utilities industry experience, especially within Electric and Gas Transmission and Distribution
Familiarity with customer service AI, predictive maintenance, and intelligent automation
Knowledge of GenAI safety, interpretability, and alignment techniques
Experience with MLOps, vector databases, and retrieval-augmented generation (RAG)
Company
PPL Corporation
PPL Corporation’s family of companies provide electricity and natural gas to power our customers’ lives.
5001-10000 employees
H1B Sponsorship
PPL Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (8)
2022 (5)
Funding
Current Stage
Public CompanyTotal Funding
$1.29BKey Investors
US Department of Energy
2025-11-19Post Ipo Debt· $1.15B
2024-09-12Grant· $72M
2024-02-02Grant· $72M
Leadership Team
Vincent Sorgi
President and Chief Executive Officer
Dean A. Del Vecchio
EVP Chief Technology and Innovation Officer
Recent News
2025-12-05
Music Business Worldwide
2025-11-26
Company data provided by crunchbase