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Fifth Third Bank · 1 month ago

Title Insurance Specialist

Evansville, IN

Full-time

Onsite

New Grad, Entry Level

Fifth Third Bank is a financial institution that connects great people to great opportunities. The Title Insurance Specialist is responsible for establishing, updating, and maintaining customer title files while ensuring compliance with regulations and providing excellent customer service.

BankingCommercial LendingFinanceFinancial ExchangesFinancial ServicesLendingMedia and EntertainmentMortgage

Responsibilities

Must be able to work in a fast-paced, high-stress environment to ensure service levels expectations are achieved at all times

Must be able to plan, manage, and prioritize activities to meet workload demands

Communicate effectively with title insurance underwriters and all internal and external customers to resolve all title situations that may arise

Must be able to achieve the minimum performance expectations at all times including quality, productivity, and procedural

Handle customer complaints and other sensitive matters in a diplomatic and customer friendly manner at all times

Understand TRID regulations including, but not limited to, naming conventions, state laws and requirements regarding fees, etc

Contribute to the department's teamwork efforts

Build strong relationships, appreciate the abilities of team members, promote a positive environment, represent the company and department in a favorable manner, and support management's decisions

Be available to work a late shift as needed to cover reviews as needed by the lender

Demonstrate proficiency in Microsoft suite of products as well as title industry software used

Actively participates in ongoing efforts to continually improve customer service for both internal and external customers

Employees must become proficient in all steps of title examination including how to create a title chain, examining deeds and mortgages, understanding taxes, understanding how to clear title, and being able to translate all results into requirements and exceptions for the title commitment

Employees must strive to understand all state and underwriter requirements in all licensed states (which is currently 16) and know when they apply

Must develop the knowledge to be able to determine status and seek resolution for aged liens appearing on title

Develop the knowledge to be able to review trust documents, POAs, Estate documents, etc. to ensure there are no title issues or problems

Develop the knowledge needed in order to prepare and review affidavits including Identity, Marital Status, Continuous Marriage, Survivorship, etc

Develop knowledge needed to determine status and seek resolution for IRS Liens, State Specific Tax Liens, and miscellaneous judgments

Learn to research and resolve liens held by lenders that no longer exist

Must understand rate tables in all licensed states and be able to prepare title insurance invoices

Learn to decipher property taxes including assessments, additional fees, delinquencies and payment status

Must have an understanding of title insurance premiums and the remittance process

Develop an understanding of title plants and learn to interpret the information

Understand endorsements, when they apply and all endorsement fees

Demonstrate an understanding of the title industry in terms of job knowledge and industry-related methods and practices

Must be able to obtain required licensing in multiple states if needed

Qualification

Title Insurance experienceTRID regulations knowledgeTitle examination proficiencyMicrosoft Suite proficiencyTeamwork abilityCustomer service skillsDiplomatic communicationProblem-solving skills

Required

High School Diploma or equivalent

Title Insurance experience or equivalent as determined by hiring manager

Ability to work in a team environment