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Ticketmaster · 1 day ago

Senior Manager, eCommerce Growth & Ancillary Revenue

North Port-Sarasota Area

Full-time

Onsite

Senior Level

7+ years exp

Ticketmaster is a leading ticket marketplace and part of Live Nation Entertainment. They are seeking a Senior Manager to lead the development and execution of the commercial strategy for their Fan and Season Ticket Holder resale businesses, focusing on driving growth and optimizing performance.

ConcertsDigital EntertainmentEventsMedia and EntertainmentTicketing

Responsibilities

Own the commercial strategy, execution, and ongoing management of Fan and Season Ticket Holder resale business lines, including Ticketmaster’s instant offer program

Define and prioritize multi-year business plans and support initiatives based on data-driven opportunity assessments

Clearly communicate plans, findings, and recommendations to senior stakeholders to drive alignment and action

Partner closely with Product to influence roadmap priorities and define business requirements

Lead cross-functional collaboration with teams including pricing, marketing, operations, fan support, design, and finance to drive aligned execution

Manage and mentor a small team to deliver high-impact insights and strategic recommendations

Monitor key business and financial performance metrics; identify gaps, risks, and opportunities

Optimize and evolve business strategy through continuous learning, market trend analysis, and performance diagnostics

Qualification

Commercial strategyData analysisCross-functional collaborationAnalytical skillsStrategic mindsetPersuasive storytellingClear communicationProblem-solvingCreative thinkingTeam management

Required

7+ years of experience in strategy consulting, corporate strategy, or a similarly rigorous analytical role

Bachelor's degree in Business, Economics, Finance, Engineering, or a related analytical field

Strong business acumen and strategic mindset; able to connect data insights to broader commercial objectives

Proven ability to work independently in a fast-paced, results-oriented environment while managing multiple priorities

Exceptional analytical and problem-solving skills, with the ability to synthesize complex data into clear, actionable recommendations

Clear and confident communicator, with the ability to influence and partner with cross-functional stakeholders and senior leadership

Willingness and ability to work from our Chicago office as needed

Benefits

Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

401(k) program with company match, stock reimbursement program

New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support

Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

Volunteer time off, crowdfunding match