Zocdoc · 1 month ago
SaaS Enablement Lead
New York, NY, United States
Full-time
Hybrid
Senior Level
$133K/yr - $190K/yr
5+ years expZocdoc is a leading healthcare marketplace dedicated to transforming the patient experience. They are seeking a SaaS Enablement Lead to design and scale the enablement strategy for their tiered SaaS offerings, partnering closely with various teams to ensure effective sales and support of their evolving platform.
Health CareMedicalmHealthMobile AppsScheduling
Responsibilities
Building strong, collaborative cross-functional relationships across teams and stakeholders
Gaining alignment with leaders on the prioritization, scope, and expected impact of enablement initiatives
Delivering on enablement priorities across all revenue roles by building and executing a clear quarterly roadmap that supports onboarding and everboarding needs
Developing role-specific playbooks that document customer journeys, sales processes, and GTM strategies—and maintaining them as products, tools, and workflows evolve
Bringing creativity and innovation to enablement by leveraging diverse learning modalities, maximizing existing tools, incorporating gamification, and proposing AI-driven solutions to boost seller productivity
Connecting enablement solutions to real business problems and using data to drive scaled adoption, measure effectiveness, and showcase results to key stakeholders
Contributing to WBRs and QBRs by delivering clear readouts on enablement impact and providing visibility into ongoing and upcoming program roadmaps
Qualification
Required
Typically 5–8+ years in Revenue Enablement, Product Enablement, Sales Enablement, or similar roles — or equivalent experience in a SaaS or multi-tiered product environment
Experience building enablement programs from the ground up, including strategy, content, delivery, and measurement
Strong understanding of SaaS business models, value selling frameworks, product-led motions, and customer lifecycle fundamentals
Proven ability to translate complex product features into simple, compelling training content
Ability to leverage generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
Strong communication, facilitation, and storytelling skills
Ability to manage cross-functional relationships and influence stakeholders at multiple levels
A builder mentality — comfortable designing new processes, stand-up programs, and scalable systems
Experience with enablement platforms, LMS tools, and CRM systems (Salesforce experience a plus), and the ability to learn new tools quickly
Benefits
Flexible, hybrid work environment at our convenient Soho location
Unlimited Vacation
100% paid employee health benefit options (including medical, dental, and vision)
Commuter Benefits
401(k) with employer funded match
Corporate wellness programs with Headspace and Peloton
Sabbatical leave (for employees with 5+ years of service)
Competitive paid parental leave and fertility/family planning reimbursement
Cell phone reimbursement
Catered lunch every day along with beverages and snacks
Employee Resource Groups and ZocClubs to promote shared community and belonging
Great Place to Work Certified
Company
Zocdoc
Zocdoc is a digital marketplace company that connects healthcare patients and doctors.
501-1000 employees
H1B Sponsorship
Zocdoc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (3)
2023 (6)
2022 (20)
2021 (5)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$375.94MKey Investors
Francisco PartnersFounders FundKhosla Ventures
2021-02-11Private Equity· $150M
2019-07-01Series D
2017-05-30Secondary Market
Leadership Team
Oliver Kharraz
CEO & Founder
Netta Samroengraja
Chief Financial Officer
Recent News
Behavioral Health Business
2026-01-16
2026-01-07
Company data provided by crunchbase