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Mitel · 3 weeks ago

Senior Manager, Brand & Creative Services

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

Mitel is a company that helps businesses connect and collaborate to provide better customer experiences. The Senior Manager, Brand & Creative Services will lead the evolution of Mitel's visual identity and partner with various teams to translate business strategies into impactful creative expressions.

Customer ServiceDigital MediaTelecommunications

H1B Sponsor Likely

Responsibilities

Serve as the creative lead for Mitel’s global brand, ensuring the visual identity evolves in step with our business strategy, culture, and market positioning

Provide strategic direction and design oversight for high-visibility initiatives, including brand campaigns, events, product launches, and executive communications

Lead the creative review and quality-control process to maintain design excellence, consistency, and brand integrity across all materials

Partner with Marketing, Corporate Communications, and Product teams to translate complex concepts into clear, visually compelling narratives

Develop modern, on-brand visual assets for digital campaigns, product collateral, social media, events, and thought-leadership content

Create visually impactful PowerPoint and multimedia presentations for major events and executive audiences

Guide the evolution of Mitel’s design system, templates, and self-service brand tools to support scalable content creation across the organization

Stay current with emerging design, AI, and digital content trends to keep Mitel’s creative output fresh, relevant, and efficient

Own Mitel’s brand guidelines and ensure they remain dynamic, clear, and globally relevant, reflecting best practices in accessibility, sustainability, and inclusivity

Lead internal brand-ambassador engagement and enablement, equipping employees and partners to represent Mitel confidently and consistently

Oversee Mitel’s brand site and core creative asset library, ensuring ease of access and alignment to new initiatives

Manage an internal designer and collaborate with content creators on other teams to foster a culture of creativity, accountability, and collaboration

Partner with external agencies, freelancers, and production vendors to execute specialized creative projects

Collaborate cross-functionally to measure creative impact using data and insights (e.g., campaign engagement, A/B testing, social metrics)

Manage creative budgets, timelines, and resources to ensure exceptional quality and delivery

Qualification

Adobe Creative CloudBrand managementDesign leadershipVisual communicationMicrosoft OfficeDigital design toolsStorytelling skillsOrganizational skillsCollaboration skills

Required

8–10+ years of professional design experience in a corporate or agency setting, with at least 3 years in a senior or managerial creative role

Exceptional design and art-direction skills, with mastery of Adobe Creative Cloud and a strong understanding of layout, typography, and visual hierarchy

Experience leading brand systems and evolving corporate identity in a global or B2B technology environment

Proven ability to balance creative vision with brand consistency, accessibility, and business impact

Skilled in developing presentations and graphics in Microsoft Office

Strong communication, influencing, and storytelling skills. Able to articulate creative concepts and rationale to executives and non-design audiences

Organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced, evolving organization

Familiarity with digital design tools, motion graphics, or web design (HTML/CSS or Figma) is a plus

Bachelor's degree in Graphic Design, Visual Communication, Advertising, or equivalent experience

Occasional travel required

Benefits

Medical

Dental

Vision

Life and Disability Insurance

RRSP matching

Paid time off (holiday, vacation and sick)

Employee Assistance Program

Reward and Recognition Programs

Company

Mitel

Glassdoor3.3

Mitel is a telecommunication company that provides telephony and internet services along with installation for residential and offices.

Founded in 1994

Khmelnytskyy, Khmel'nyts'ka Oblast', UKR

1001-5000 employees

http://www.mitel-ua.com

H1B Sponsorship

Mitel has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2023 (1)

2022 (3)

2021 (9)

2020 (18)