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dormakaba Americas · 6 days ago

Lead HR Services North America

Indianapolis, IN

Full-time

Onsite

Senior Level, Lead/Staff

$125K/yr - $140K/yr

5+ years exp

dormakaba Americas is seeking a Lead Human Resource Services and Solutions Americas based in Indianapolis, IN. The role is responsible for overseeing the delivery of high-quality HR services across the Americas organization and involves managing HR operations, technology systems, and benefits administration.

Cyber SecurityManufacturingSoftware

Hiring Manager

Barbara Mendoza

Responsibilities

Provides strategic leadership to the HR Services and Solutions function in the Americas, driving operational improvements, automation, and standardization to align with business goals

Develop and implement HR service delivery models that streamline processes and enhance employee experience, while reducing complexity and minimizing waste

Develop and implement KPI’s and SLA’s for each relevant HR Shared Service/dbs process area to seek and drive continuous improvement

Institute data quality measures to assist data-driven decision making across the org

Ensure HR services are compliant with all relevant legislation, regulations, and company policies/directives

Qualification

HR service delivery modelsKPISLA developmentBenefits administrationSAP exposureADP systems exposureData-driven decision makingEngagement with staffLeadership

Required

5+ years in a comparable position, demonstrating progressive responsibility and impact

Proven track record leading geographically dispersed teams across multiple countries

Familiarity with navigating complex organizational structures within international corporations

Preferred

Exposure to SAP and ADP systems

Solid background in benefits administration

Experience driving transformation initiatives, particularly within shared services environments

Demonstrated ability to engage with both office-based and operational staff

Benefits

Medical, Dental, Vision, Life and Disability Insurance coverage options. No waiting periods!

Medical Wellness Programs to aid in your well-being

Vacation and Personal Time Off

Parental Leave for Moms and Dads!

401k Matching plan beginning on Day One

Tuition Reimbursement Program

Learn and Grow Program

24/7 access to over 15,000 LinkedIn Learning courses

Employee Assistance Programs

Voluntary Legal Insurance

Unlimited Referral Reward Bonuses

Corporate Discounts for shopping, travel and more!

Company

dormakaba Americas

Glassdoor3.6

For every place that matters Our purpose reflects on the contribution we bring to society: We are where our communities come together - from places across town or across the world.

Founded in 1999

Dallas, Texas, USA

10001+ employees