Member Services Associate jobs in United States
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Russell Tobin ยท 4 weeks ago

Member Services Associate

positionLehi, UT
timePart-time
remoteHybrid
seniorityNew Grad, Entry Level
money$19.35/hr - $19.35/hr

Russell Tobin is a company that offers a range of services, and they are seeking a Member Advocate. The role involves supporting tier 1 member questions, connecting with members to resolve inquiries, and fostering a positive office culture.

ConsultingHuman ResourcesLegalStaffing Agency
Hiring Manager
Aman Soni
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Responsibilities

Get an introduction into health insurance, benefits, and network plans to support tier 1 member questions and support
Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare
Support and cultivate an office culture that aligns with Collective Health values and incorporates the outstanding aspects of the team
Reporting to a Team Lead, this will be an essential role to our client

Qualification

Health insurance knowledgeCustomer serviceCommunication skillsProblem-solving skillsTeam collaboration

Required

Introduction into health insurance, benefits, and network plans to support tier 1 member questions and support
Ability to connect with members via phone and email to address and resolve a variety of member inquiries
Support and cultivate an office culture that aligns with Collective Health values
Reporting to a Team Lead

Benefits

$500 completion bonus upon successfully finishing your contract
Comprehensive healthcare coverage (medical, dental, and vision plans)
Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity)
A 401(k)-retirement savings
Life & disability insurance
An employee assistance program
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Employee discounts with some preferred vendors

Company

Russell Tobin

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Glassdoor3.2
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Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.
dateFounded in 2010
location
New York, New York, USA
people-size201-500 employees
web-link
http://russelltobin.com

Funding

Current Stage
Growth Stage

Leadership Team

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John Woronowich, JD
Vice President - Search, Staffing & Embedded Partnerships
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Ashley Steger
Director of Talent Acquisition and People Operations- Embedded Partnerships
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Company data provided by crunchbase