Morley Β· 3 weeks ago
Administrative Assistant (On Site)
Saginaw, MI
Full-time
Onsite
Entry Level
1+ years expMorley is a company dedicated to delivering extraordinary experiences. They are seeking an Administrative Assistant to manage documentation and communications related to vehicle buybacks, requiring strong attention to detail and organizational skills.
ConsultingData Collection and LabelingMarketing
No H1B
Responsibilities
Audit and set up new cases, attaching required documents
Assemble and mail packets
File and retrieve archived documents in the center
Ensure physical files are complete for assigned cases
Identify, research and resolve any issues with documents
Understand lemon law requirements regarding titling
Develop title competency in all 50 states
Work with state DMV staff and Attorneys General offices on titling
Become familiar with project operations and workflow processes
Communicate with teammates
Meet deadlines throughout the day
Report on daily activity
Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
Qualification
Required
Able to work on site at our office in Saginaw, Michigan, daily
High school diploma or equivalent
One or more years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
Able to work 8 a.m. - 5 p.m. Eastern time Monday to Friday (no nights or weekends!)
Must be able to stick to the schedule reliably
Be organized, able to meet deadlines
Have a positive, self-starter attitude with a solid work ethic, excellent interpersonal skills and strong attention to detail
Critical thinking skills
Able to communicate and work effectively with a team
Computer navigation and Microsoft Office skills
Able to learn new computer programs as needed
Preferred
Three or more years of customer care experience
Benefits
Medical and prescription coverage, including free annual physicals
Dental and vision insurance
Paid time off
Associate wellness program (earn a reward for getting your annual wellness checkup)
Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
401(k) with match
Flexible spending account
Life insurance
Short- and long-term disability insurance (company paid)
Teladoc: 24/7 online access to doctors
24/7 nurse help desk
Patient advocacy: Free 24/7 help with benefit questions and claims issues
Family, financial and estate guidance (will) services
Company
Morley
π’ππΏ π°πΉπΆπ²π»ππ We serve four demanding markets: - Global / Fortune 500 companies seeking customer service delivery for contact centers and processing centers - Global / Fortune 500 companies seeking meeting, incentive and special events management - Global / Fortune 500 companies seeking trade show booth fabrication (custom or modular) and trade show schedule management (installation, dismantling and storage) - Museums, schools, libraries and other institutions seeking custom built exhibit installations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
P
Paul Furlo
President & CEO
Company data provided by crunchbase