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Cash App · 3 weeks ago

Lending Program Manager

San Francisco, CA

Full-time

Onsite

Senior Level

5+ years exp

Cash App, part of Block, is a dynamic ecosystem developing unique financial products to enhance customer experience. The Lending Program Manager will support relationships with bank partners, drive operational excellence, and coordinate initiatives across multiple teams to improve lending products.

BitcoinCryptocurrencyE-CommerceFinancial ServicesMobile Payments

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Assist with lending initiatives by coordinating tasks across product, engineering, data, compliance, finance, and legal

Track project timelines, manage task lists, follow up on action items, and manage deliverables

Maintain documentation of processes, reporting requirements, and operational procedures

Prepare summaries, status updates, and materials for review by the manager and team members

Support ongoing partner interactions by gathering information, preparing meeting materials, and documenting outcomes

Help track partner commitments, open items, and follow-ups to ensure execution

Relay partner questions and updates to internal stakeholders, cross-functional teams

Help with weekly, monthly, and ad hoc reporting tasks by collecting and organizing data from internal systems

Maintain reporting calendars, monitor deadlines, and escalate delays or issues

Create basic analysis and summaries to support decision-making and stakeholder updates

Help document all workflows to ensure clarity, consistency, and ease of handoff

Maintain version control of procedures, partner materials, and operational guidance

Identify opportunities to streamline processes and surface recommendations

Coordinate with internal teams (risk, compliance, customer support, engineering) to gather information and support resolution of partner or customer issues

Track escalations and ensure follow-ups are documented and communicated to the manager

Qualification

Relationship managementConsumer lending knowledgeBank regulations understandingData analysisProject managementCommunication skillsTeam collaborationProblem-solving

Required

5+ years of relationship management, strategic partnerships, and business development experience in financial services, fintech, or payments

Deep knowledge of consumer lending and the requirements for a successful bank partner model

Demonstrated general understanding of state and federal bank regulations applicable to loan products

Benefits

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Modern family planning

Company

Cash App

Glassdoor3.9

Cash App is a mobile payment service that allows users to send, receive, and store money. It is a sub-organization of Block.

Founded in 2013

San Francisco, California, USA

1001-5000 employees

http://cash.app

H1B Sponsorship

Cash App has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (257)

2024 (253)

2023 (260)

2022 (297)