Truist · 4 weeks ago
WP Dedicated Support Specialist II - Orlando, Atlanta, Tempe, or Charlotte
Atlanta GA - 303 Peachtree Street - Truist Plaza
Full-time
Onsite
Senior Level
5+ years expTruist Bank is a financial institution dedicated to providing excellent client experiences. The Wholesale Payments Dedicated Specialist is responsible for managing a portfolio of high-value clients, ensuring quality service, and coordinating with internal partners to resolve complex issues.
BankingFinanceFinancial Services
Responsibilities
Provide white glove service to assigned clients by understanding their business, key company contacts, how Treasury Solutions and Deposit services are utilized, preferred communication channels, and desired level of detail and style in responses
Qualification
Required
Bachelor's Degree in a business-related field or equivalent education and related training
Five years of banking experience, two of which are in a treasury-related role, with 1+ years of in-depth experience with treasury services from a product, sales, technical, or operational perspective
Must be able to work independently and as a team, be well organized, display good time management skills and able to accept multiple time sensitive responsibilities in a sometimes-high pressure environment, maintaining composure and a positive attitude
Excellent written and verbal communication skills supporting a highly professional image with the ability to communicate professionally over the telephone or in person, as well as the ability to write business correspondence as needed
Ability to manage daily activities in a fast-paced, changing environment
Make responsible decisions and use sound judgment when communicating with clients
Strong organizational skills with the ability to provide consistent attention to detail
Ability to interact with integrity and a high level of professionalism with all levels of clients, teammates and management
Knowledgeable of bank operations, risk and controls, and operational risk management methodologies
Proficient in MS Office applications including Word, Excel, and Outlook, and well as proficiency using the Internet
Preferred
Degrees/education in Finance, Accounting, Business, or other related field
Experience with case management tool (such as SalesForce)
Project management, consulting or management experience
Risk management experience
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
10 days of vacation
10 sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
10001+ employees
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
Recent News
Maryland Daily Record
2026-01-03
Company data provided by crunchbase