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Fairstead · 3 hours ago

Assistant Community Manager

Jonesboro, Georgia, United States

Full-time

Onsite

Entry Level

2+ years exp

Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. They are seeking an Assistant Community Manager to assist and support the planning, implementing, and managing the daily operations of the property.

ConstructionReal Estate

H1B Sponsor Likely

Responsibilities

Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook

Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements

Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews

Documents lease violations and coordinate evictions

Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues

Ensures the property’s maintenance team members respond and complete resident service requests

Assisting tenants with requests, questions, problems, and complaints

Alerting staff of move ins, move outs, any emergencies

Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors

Responsible for regularly tracking arrears and following up with tenants per the company policy

Oversee the lease renewal program for appropriate retention rate

Works within house legal team to track status of rent payments

Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily

Create purchase orders in Yardi

Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours

Perform or assist with any operations as required to maintain workflow and to meet schedules

Perform other duties as needed

Qualification

Affordable housing experienceProperty management experienceYardiLocal marketProficient in Microsoft OfficeCustomer service skillsLearn applicationsQuick learnerCommunication skills

Required

Two (2) years of experience in affordable housing leasing or property management

Knowledge and experience in the local residential market

Experience with EIV and Yardi

Proficient in Microsoft Office Suite

Strong written and verbal communication skills

Great Customer Service skills

Able to learn and work with property management applications

Quick learner and great attitude

Benefits

Generous employer contribution for Medical and Dental through United Healthcare.

Employer Paid Vision Plans.

Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.

12 paid Holidays.

15 days of PTO.

7 Sick days.

Employer Paid Life Insurance.

Flexible Spending Account.

Nationwide Pet Insurance.

Disability Insurance.

Laser Correction Discount.

Employee Discounts on appliances, apparel, and more.

Company

Fairstead

Fairstead is a vertically integrated, purpose-driven real estate developer, specializing in creating sustainable, high quality housing.

Founded in 2014

New York, New York, USA

501-1000 employees

https://www.fairstead.com

H1B Sponsorship

Fairstead has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (1)

2020 (1)