Compass · 3 weeks ago
Senior Creative Program Manager
Seattle
Full-time
Onsite
Senior Level
$69K/yr - $103K/yr
5+ years expCompass is revolutionizing the real estate industry with its end-to-end platform. They are hiring a Senior Creative Program Manager to shape the operational strategy behind the national design team, focusing on optimizing creative systems and enhancing operational efficiency.
Property ManagementPropTechReal EstateReal Estate BrokerageResidential
Responsibilities
Own our creative systems: Oversee the structure, optimization, and long-term roadmap of our project management platform (Workfront), ensuring it enables visibility, accountability, and operational excellence across the entire creative organization
Build the creative team’s reporting infrastructure: Design and manage dashboards that measure studio health—tracking performance across volume, SLAs, utilization, NPS, and delivery speed—and transform data into actionable insights that guide leadership decisions
Forecast team capacity and future needs: Develop models that anticipate project demand, workload distribution, and resourcing needs, providing recommendations that shape hiring, outsourcing, and strategic planning
Lead cross-functional program improvements: Evaluate workflows and team performance to identify operational bottlenecks, propose process optimizations, and measure the impact of new programs and tools over time
Serve as the connective tissue across teams: Partner with Creatives, Producers, Marketing, and Finance to ensure creative delivery aligns with Compass’s broader business and brand goals
Advance automation and AI-driven efficiency: Champion new technologies that streamline operations, reduce manual lift, and unlock more time for creative work
Enable data-informed decision making: Deliver recurring reports and insights that connect creative performance to business impact—helping leadership plan, prioritize, and scale smarter
Qualification
Required
5+ years of experience in creative operations, business analysis, or program management—preferably within an in-house creative, marketing, or agency environment
Strong fluency in Workfront (or similar tools), including reporting, automation, and system configuration
Proven ability to analyze and visualize data using tools like Power BI, Tableau, or Looker, and translate those insights into strategic recommendations
Experience managing NPS or satisfaction tracking, with the ability to tie feedback to performance improvement
Strong writing skills with the ability to produce thorough, easy-to-follow documentation on how to pull and manage data
Skilled in capacity modeling, forecasting, and performance reporting to support resource and budget planning
Strong communicator who can influence through data, structure, and storytelling
Comfortable balancing detail and big-picture thinking in a fast-paced, creative environment
A proactive problem solver who thrives on building systems that scale
Benefits
Participation in our incentive programs (which may include eligible cash, equity, or commissions)
Paid vacation
Holidays
Sick time
Parental leave
Recharge leave
Medical
Tele-health
Dental and vision benefits
401(k) plan
Flexible spending accounts (FSAs)
Commuter program
Life and disability insurance
Maven (a support system for new parents)
Carrot (fertility benefits)
UrbanSitter (caregiver referral network)
Employee Assistance Program
Pet insurance
Company
Compass
Compass is a real estate technology company that provides an online platform for buying, renting, and selling real estate assets.
1001-5000 employees
H1B Sponsorship
Compass has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (5)
2022 (21)
2021 (73)
2020 (22)
Funding
Current Stage
Public CompanyTotal Funding
$2.62BKey Investors
Morgan Stanley Senior FundingSoftBank Vision FundFidelity
2026-01-08Post Ipo Debt· $850M
2025-11-17Post Ipo Debt· $250M
2021-04-01IPO
Leadership Team
Robert Reffkin
Founder & CEO
M
Mike Toltzis
Co-Founder @ SET Real Estate Group || Compass
Recent News
2025-12-18
2025-12-17
Company data provided by crunchbase