Washington University in St. Louis · 3 weeks ago
Patient Billing Services Rep II Certified - Heart and Vascular Center
St Louis, MO
Full-time
Onsite
Mid Level
$17.34/hr - $25.40/hr
3+ years expWashington University in St. Louis is a prestigious academic institution seeking a Patient Billing Services Representative II Certified for their Heart and Vascular Center. The role involves obtaining insurance information, counseling patients on financial assistance, and assisting with various billing processes and patient registrations.
E-LearningEBooksEducationHigher Education
Responsibilities
Obtains insurance information from patients and counsels alternative ways for financial assistance
Registers all new patients, assisting with form completion
Reviews schedule for new patients, updating when necessary
Calls patients with appointment time reminder, obtaining insurance information and referral forms
Explains billing process to patients, answers incoming inquiries from patients and third-party payers
Explains billing process to other IBC staff; assists with basic account maintenance activities
Assists patients with insurance questions regarding the billing process
Assists staff with sending out reminder cards and other scheduling duties
May provide Medical Assistant services to the department (MA certification required) as needed
Performs other duties as assigned
Qualification
Required
High school diploma or equivalent high school certification or combination of education and/or experience
Basic Life Support certification must be obtained within one month of hire date
Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements)
Registered/Certified Medical Assistant or successfully achieve Medical Assistant registration/certification or pass assessment-based recognition (ABR) exam or Pharmacy Technician licensure within 6 months of hire date or within a shorter time frame if noted by hiring manager
Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (3 Years)
Preferred
No additional education unless stated elsewhere in the job posting
No additional certification/professional licenses unless stated elsewhere in the job posting
No additional work experience unless stated elsewhere in the job posting
Financial Information
Insurance
Interpersonal Communication
Benefits
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
We offer 4 weeks of caregiver leave to bond with your new child.
Family care resources are also available for your continued childcare needs.
Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
Company
Washington University in St. Louis
Washington University’s mission is to discover and disseminate knowledge, and protect the freedom of inquiry through research and teaching.
10001+ employees
H1B Sponsorship
Washington University in St. Louis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (34)
2023 (39)
2022 (17)
2021 (7)
2020 (20)
Funding
Current Stage
Late StageTotal Funding
$24.6MKey Investors
National Institute of Allergy and Infectious DiseasesAmerican Academy of Orthopaedic SurgeonsJim McKelvey
2024-09-13Grant
2023-12-01Grant· $0M
2019-01-31Grant
Leadership Team
Jessie Minton
Vice Chancellor for Technology and Chief Information Officer
Keisha Mabry
Entrepreneur in Residence
Recent News
bloomberglaw.com
2025-10-25
2025-10-25
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