MongoDB · 3 weeks ago
Crisis Management and IT Disaster Recovery Lead
United States
Full-time
Remote
Senior Level, Lead/Staff
$109K/yr - $215K/yr
8+ years expMongoDB is a company that empowers customers to innovate at the speed of the market. They are seeking an experienced Crisis Management and IT Disaster Recovery Lead to oversee programs for managing crises and recovering critical IT systems during major incidents, ensuring service resilience and protecting customer trust.
Cloud ComputingDatabaseOpen SourceSaaSSoftware
Responsibilities
Design, implement, and lead MongoDB’s enterprise-wide crisis management program, addressing incidents that impact the company, including IT outages, system failures, cybersecurity events, and other operational disruptions
Develop and maintain clear protocols for identifying, escalating, and resolving crises efficiently to protect business operations, customer trust, and company-wide resilience
Collaborate with cross-functional teams across all departments—including IT, security, engineering, operations, product, and legal—to ensure contingency plans align with organizational priorities and service-level agreements
Develop and execute MongoDB’s IT disaster recovery frameworks to restore critical infrastructure, services, and applications in alignment with recovery time objectives (RTOs) and recovery point objectives (RPOs)
Continuously assess and refine disaster recovery readiness through simulations and tests to validate system robustness and recovery protocols
Optimize MongoDB’s disaster recovery capabilities, focusing on aspects such as tooling redundancy, provisioning/deprovisioning processes, SaaS vendor dependencies, and other infrastructure immaturity concerns
Collaborate with the engineering and IT teams to ensure seamless integration of recovery strategies into multi-cloud infrastructures
Establish detailed, scalable policies and frameworks for IT disaster recovery and crisis management readiness
Ensure MongoDB’s practices adhere to compliance standards such as ISO 22301, NIST, and SOC 2, while maintaining preparedness for audits and regulatory reviews
Centralize ownership of IT disaster recovery planning within the organization to enhance accountability and consistency across departments
Partner with MongoDB’s TT&E (Testing, Training, and Exercise) Manager to ensure IT disaster recovery and crisis management plans are integrated into organization-wide training and simulation efforts
Provide subject matter expertise tailored to IT-specific scenarios to complement existing training programs
Collaborate on mock tests and exercises to validate preparedness and fine-tune response plans, ensuring MongoDB’s workforce remains aligned and equipped to handle potential IT crises
Qualification
Required
Bachelor's degree in IT Management, Information Systems, Cybersecurity, or a related field
8+ years' experience managing IT disaster recovery and crisis management programs in enterprise-scale technology, SaaS, or cloud-focused environments
Proven track record of leading incident and crisis response efforts, including managing large-scale disruptions while minimizing business impact
Expertise in designing and implementing IT disaster recovery strategies across multi-cloud platforms (AWS, Google Cloud, Microsoft Azure)
A Deep understanding of IT operations, infrastructure management, provisioning/deprovisioning processes, and disaster recovery methodologies
Familiarity with compliance frameworks like ISO 22301, SOC 2, and NIST, with demonstrated success in audits and organizational certifications
Strong leadership skills with the ability to collaborate effectively across diverse teams, including IT, operations, security, and engineering
Preferred
Advanced degree preferred or certifications such as CBCP, CISM, CISSP
Benefits
Equity
Participation in the employee stock purchase program
Flexible paid time off
20 weeks fully-paid gender-neutral parental leave
Fertility and adoption assistance
401(k) plan
Mental health counseling
Access to transgender-inclusive health insurance coverage
Health benefits offerings
Company
MongoDB
MongoDB is a next-generation database that helps businesses transform their industries by harnessing the power of data.
5001-10000 employees
H1B Sponsorship
MongoDB has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (159)
2024 (150)
2023 (133)
2022 (79)
2021 (51)
2020 (30)
Funding
Current Stage
Public CompanyTotal Funding
$311MKey Investors
SalesforceEquityZenT. Rowe Price
2024-11-14Post Ipo Equity
2024-10-16Post Ipo Debt
2018-03-06Post Ipo Equity
Leadership Team
Jim Scharf
Chief Technology Officer
Ronnen Miller
SVP, Global Technical Services
Recent News
Investing.com
2026-01-06
2025-12-15
Company data provided by crunchbase