BDO USA · 5 days ago
Managing Director, Family Office Services
San Francisco, CA
Full-time
Onsite
Senior Level, Lead/Staff
$130K/yr - $225K/yr
10+ years expBDO USA is a leading accounting and advisory firm, and they are seeking a Managing Director for their Private Client & Family Office Services practice. This role involves overseeing client service delivery, business development, and team development while ensuring the practice aligns with the firm’s overall strategy.
AccountingConsultingFinancial Services
Responsibilities
Oversees the full-life cycle of all assigned engagements by providing technical expertise in all areas within the finance and accounting function
Identifies opportunities for technological and process improvements to the practice’s service offerings
Constructs business cases, develops technical arguments, and persuades leadership on adopting the new approach
Implements approved changes effectively across the full practice
Facilitates effective discovery meetings with large and complex clients; uses open ended questions to identify their objectives, what financial information they value for management/decision making and why, and creating a map of their current internal finance and accounting structure
Searches for root causes and does not take information at face value; understands the complexity that can lie behind data
Designs integrated solutions for large and complex clients that respond to the specific situation; open to new ideas and solutions, and avoids 'locking-in' to a single solution; knows BDO well enough internally to identify when services outside of PCS-FOS should be included and describes what these services achieve and how they operate
Outlines the solution in a concise document and vets it internally with their leaders and other BDO stakeholders
Accurately determines the cost of building out a solution
Calculates the benefit to a client in dollar terms of the solution
Uses the pricing process and understands how to price an engagement to ensure it is profitable proposes a fixed fee based on current scope and reviews the engagement economics on an ongoing basis to ensure the engagement remains profitable
Advises client leadership on technical accounting issues, financial accounting policies and procedures and financial management issues
Uses broad financial, accounting, business, and industry knowledge to educate clients on how their finance and accounting needs will evolve as their business grows; easily helps clients identify next steps and persuades the client to value those unperceived needs
Identifies what needs are critical versus what are not; looks at the business of the client holistically
Periodically reviews solutions with their clients to determine if it is still the right solution for the current state of the business
Develops a compelling future vision for a client; communicates in such a way to inspire clients to take the journey towards that positive future Proactively mitigates conflict
Uses negotiation techniques to drive difficult agreements between opposing parties/ideas and generally leaves parties satisfied with the result
Leads the client through business changes and facilitates the change management process
Acts as a partner to clients, as part of their team; diagnoses the relationships and political structure of groups and appropriately navigates these complexities
Quickly and accurately assesses people’s perspectives
Maintains strong business relationships with clients, both internal and external
Understands tax planning considerations/concepts for various business entities
Comprehends the information presented on different tax return forms, analyzes this information to draw conclusions and have an intelligent conversation with clients – helping clients navigate business decisions and their potential financial and tax implications
Appropriately refers tax related matters to Core Tax and Specialty Tax Services
Responsible for achieving business development goals by developing and executing business development strategies and service offerings targeted for various industries
Maintains sales pipeline of at least two times business develop goal. Ensure prospect and sales information is entered into CRM as appropriate
Participate in the roadmap/strategic planning process
Refines designed solutions and work plans into a compelling proposal document that speaks the language of the client and identifies the value clients will be receiving
Effectively manages the proposal process and negotiates contract terms and conditions to be incorporated into the statement of work
Evaluates clients for acceptance (e.g. general risk matters, regulations that affect our work, international business, background checks, etc.), and reviews and approves statements of work
Delivers industry resource expertise and leverages relationships with firm colleagues to execute on business development opportunities
Cross sells to existing clients and identifies new prospects
Explains Firm and Advisory service offerings to a client, prospect, or contact
Develops relationships with local BDO Alliance firms; participates in BDO Alliance mini-area meetings and forums, presents PCS-FOS and BDODrive service offerings and solutions
Fosters a culture that embraces change and accountability
Ensures PCS-FOS team members are trained to understand and perform analytics and forecasting at a level where they are capable of interpreting financial results, recognizing trends and gaining insights into business performance improvements
Ensures PCS-FOS department is trained on all relevant software, processes and resources
Acts as career advisor to PCS-FOS management and staff; provides professional growth and career advancement opportunities for PCS-FOS management and staff
Evaluates the performance of the PCS-FOS department and assists in developing goals and objectives to enhance professional development that align with firm and PCS-FOS objectives
Monitors and recommends staffing levels for the area of the practice for which they are responsible
Serves as a resource for the team, having developed an in-depth knowledge and understanding of finance and accounting functions, technology for supporting these functions and how tax planning can differ by industry and business structure
Is the visionary leader for their practice area, articulating the goals and objectives how it will impact the business
Defines the dependent projects that need to be completed to reach practice goals. Provides focus on strategy and implementation, and delegates projects appropriately
Ensures all engagements are billed and collected in a timely and effective manner, appropriate to the client’s situation and the state of the work; monitors the billing activity of PCS-FOS Team
Achieves DSO practice metrics
Aware of how their practice P&L is structured and can interpret common firm metrics (at a practice and an individual level); operates with the bottom line in mind
Acts as a business owner and makes decisions as if they are using their own resources
Weighs associated costs and their return on investment and reaches appropriate financial decisions on expenses, billing, and staff performance matters
In conjunction with other members of practice leadership, creates and maintains strategic plans in alignment with firm and practice goals and objectives
Accurately scopes new projects for large and complex clients and constructs a fee estimate/budget that considers all appropriate details, including, but not limited to: architecting, designing and planning/estimating a tailored client solution
Identifies resource requirements and developing transition plans and estimating appropriate margins for the practice and the overall picture of the client relationship
Monitors the Net Promoter Scores and continually explores ways to improve client service
Reviews engagement economics for their practice area to ensure continuous improvement, and make necessary adjustments, in order to attain practice KPI's
Develops plans and forecasts for the area of the practice for which they are responsible (whether an office, industry line, or administrative area)
Manages the full lifecycle of practice management, from forecasting through collections
Identifies when research is needed; clearly and concisely frames issues to be researched; and clearly and concisely reports the analysis
Identifies complex issues to be researched by engagement team and provides research methodology for efficient research process
Introduces and develops new or improved ideas to improve the position of clients, the Firm, or Firm personnel, e.g., by reducing taxes or expenses or providing non-tax benefits
Depending on specific role, may be required to present complex strategies to clients and prospective clients
Travels up to 25% of the time
Other duties as required
Guides and supervises all PCS-FOS personnel
Qualification
Required
Bachelor's degree, focus in Accounting or Finance, preferred AND ten (10) or more years of experience performing general accounting transactions and functions, required; OR twelve (12) or more years performing general accounting transactions and functions with some supervisory and consultative or business advisory experience without a degree, required
Six (6) or more years of supervisory experience, required
Consultative or business advisory experience, required
Proficient in the use of the Microsoft Office Suite, specifically Excel, Word, and PowerPoint, required
Preferred
MBA or other relevant advanced degree (Masters in Accountancy), preferred
Experience working with outsourced and/or delivery center operations, preferred
CPA certification, preferred
Experience utilizing industry standard accounting software and BDODrive platform software such as Intuit's QuickBooks Online (QBO), Microsoft NAV and Bill.com, preferred
Prior experience utilizing industry recognized accounting research tools, preferred
SEI Archway and Qvinchi, preferred
Benefits
Employee Stock Ownership Plan (ESOP)
Comprehensive compensation and Total Rewards benefits
Company
BDO USA
BDO USA renders taxation, audit, assurance, advisory, and business outsourcing services to companies across all sectors of the economy.
10001+ employees
H1B Sponsorship
BDO USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (92)
2024 (101)
2023 (119)
2022 (151)
2021 (105)
2020 (199)
Funding
Current Stage
Late StageTotal Funding
$1.3BKey Investors
Apollo
2023-08-15Debt Financing· $1.3B
Leadership Team
Catherine Moy
Chief People Officer
Cristin Boynton
Principal, Tax Automation & Innovation
Recent News
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