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Block · 1 month ago

Lending Program Manager

Bay Area, CA, United States of America

Full-time

Onsite

Senior Level

$149K/yr - $223K/yr

5+ years exp

Block is a company focused on redefining the world's relationship with money through innovative financial products. The Lending Program Manager will support day-to-day relationships with key bank partners, drive operational excellence, and coordinate tasks across various teams to improve efficiency and enhance customer experience.

Financial Services

H1B Sponsor Likely

Responsibilities

Assist with lending initiatives by coordinating tasks across product, engineering, data, compliance, finance, and legal

Track project timelines, manage task lists, follow up on action items, and manage deliverables

Maintain documentation of processes, reporting requirements, and operational procedures

Prepare summaries, status updates, and materials for review by the manager and team members

Support ongoing partner interactions by gathering information, preparing meeting materials, and documenting outcomes

Help track partner commitments, open items, and follow-ups to ensure execution

Relay partner questions and updates to internal stakeholders, cross-functional teams

Help with weekly, monthly, and ad hoc reporting tasks by collecting and organizing data from internal systems

Maintain reporting calendars, monitor deadlines, and escalate delays or issues

Create basic analysis and summaries to support decision-making and stakeholder updates

Help document all workflows to ensure clarity, consistency, and ease of handoff

Maintain version control of procedures, partner materials, and operational guidance

Identify opportunities to streamline processes and surface recommendations

Coordinate with internal teams (risk, compliance, customer support, engineering) to gather information and support resolution of partner or customer issues

Track escalations and ensure follow-ups are documented and communicated to the manager

Qualification

Relationship managementConsumer lending knowledgeBank regulations understandingData analysisProject managementCommunication skillsTeam collaborationProblem-solving

Required

5+ years of relationship management, strategic partnerships, and business development experience in financial services, fintech, or payments

Deep knowledge of consumer lending and the requirements for a successful bank partner model

Demonstrated general understanding of state and federal bank regulations applicable to loan products

Benefits

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Modern family planning

Company

Block

Glassdoor3.9

Block is one company built from many blocks, all united by the same purpose of economic empowerment.

Founded in 1990

Oakland, California, US

10001+ employees

https://block.xyz/

H1B Sponsorship

Block has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (257)

2024 (253)

2023 (260)

2022 (297)