ChenMed · 1 day ago
Center Clinical Manager
ChenMed is transforming healthcare for seniors and changing America’s healthcare for the better. The Center Clinical Manager is responsible for organizing and directing the work of the clinical staff, ensuring effective patient care services, and leading back office center operations.
Health CarePrimary and Urgent Care
Responsibilities
Servicing the needs of our patients, runs the clinical operations of the center to ensure operations meet the demands of the center, leadership and growth demands
Leads and monitors performance of clinical operations and implements progressive improvements when needed
Ensures key performance targets are met, including but not limited to SSP metrics, wait times, care team integrity and Care Promoter engagement and turnover
Leads great quality selection and hiring of clinical staff including Licensed Practical Nurses, Care Promoters and Medication & Pharmacy Techs
Collaborates with PCPs to manage care team performance
Provides and facilitates orientation and onboarding of new care team members ensuring they are fully trained in philosophy of care, patient flow and clinical competencies to successfully perform their duties
Ensures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing corrective action plans when needed
Provides ongoing education and training in collaboration with the Market Clinical Manager to enable team members to meet patient care and organizational priorities
Supervises completion of patient care requirements by scheduling and assigning care team members and following up on work results
Manages and monitors operation of medical and administrative equipment by verifying emergency equipment availability; ensuring completion of preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories and evaluating new equipment and techniques
Manages medical supply inventories to optimum levels by maximizing efficiencies
Completes all required training to dispense medications from medication room
Performs other duties as assigned and modified at manager’s discretion
Qualification
Required
High school diploma or GED equivalent required
Active and good standing Licensed Practical Nurse (LPN) in current state of employment OR a nationally accredited Certified Medical Assistant required; other clinical licensure/certifications above the minimum requirement may also be considered
A minimum of 5 years progressive work experience in a medical clinic, hospital or similarly regulated healthcare environment required
A minimum of 2 years management experience with direct reports required; in a medical clinic, hospital or similarly regulated environment strongly preferred
IV Therapy certification for LPNs where required by State Board of Nursing
Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment
Good business acumen and acuity
Excellent knowledge and understanding for basic clinical care principles, techniques, functions, practices and procedures
Knowledge of medical products, services, standards, policies and procedures
Excellent oral and written communication skills
Superb leadership and influence skills with the ability to mentor, motivate and inspire others to perform at maximum proficiency
Skilled in taking patients' vital signs and obtaining blood and other samples for laboratory work
Demonstrates a quality mindset focused on solving problems for patients and achieving team goals
Innate ability to show compassion and empathy for patients and family members
Ability to effectively collaborate with team members, including physicians, nurses, front desk staff, center managers, and market leaders
Ability to use data to develop insights and manage multiple operations
Ability to pay close attention to detail and to ensure accuracy of reports and data
Ability to manage multiple processes and effectively lead a team
Ability to maintain effective and organized systems to ensure timely patient flow
Ability to be calm and flexible in busy or stressful situations
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus other database and/or presentation software
Ability and willingness to travel locally, regionally and nationwide up to 10% of the time
Spoken and written fluency in English; Bilingual a plus (Spanish/Creole)
This job requires use and exercise of independent judgment
Preferred
BA/BS degree in Business or Healthcare Administration or a healthcare related field preferred
Experience working with geriatric patients is preferred
EMR system experience a plus
Benefits
Great compensation
Comprehensive benefits
Career development and advancement opportunities
Great work-life balance
Company
ChenMed
ChenMed is a full-risk primary care market leader that is transforming healthcare for seniors.
H1B Sponsorship
ChenMed has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (13)
2022 (26)
2021 (31)
2020 (23)
Funding
Current Stage
Late StageRecent News
2025-06-27
Google Patent
2025-05-05
Company data provided by crunchbase