Washington University in St. Louis · 3 weeks ago
Patient Billing/Services Representative II - Orthopedic Surgery
St Louis, MO
Full-time
Onsite
Mid Level
$17.34/hr - $25.40/hr
3+ years expWashington University in St. Louis is a prestigious institution seeking a Patient Billing/Services Representative II for their Orthopedic Surgery department. The role involves greeting patients, verifying insurance, scheduling appointments, and maintaining patient flow in a clinical office setting.
E-LearningEBooksEducationHigher Education
Responsibilities
Responsible for greeting, registering and checking in New, Return and Walk-in patients. Will also check-out and schedule appointments
Updates and verifies patient insurance, referrals and demographic information in EPIC as needed
Collects copays, self-pay payments and fees for services as needed
Balances cash drawer daily
Serves as back up for other staff during peak times, vacations and illnesses. Travel to other locations may be required
Maintains familiarity with insurance companies and their requirements
Adheres to HIPAA regulations and all Orthopedic/front desk policies
Performs other duties as assigned
Qualification
Required
High school diploma or equivalent high school certification or combination of education and/or experience
Basic Life Support - American Heart Association, Basic Life Support - American Red Cross
Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (3 Years)
Preferred
No additional education unless stated elsewhere in the job posting
No additional certification/professional licenses unless stated elsewhere in the job posting
No additional work experience unless stated elsewhere in the job posting
Financial Information, Insurance, Interpersonal Relationships
Benefits
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
We offer 4 weeks of caregiver leave to bond with your new child.
Family care resources are also available for your continued childcare needs.
Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
Company
Washington University in St. Louis
Washington University’s mission is to discover and disseminate knowledge, and protect the freedom of inquiry through research and teaching.
10001+ employees
H1B Sponsorship
Washington University in St. Louis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (34)
2023 (39)
2022 (17)
2021 (7)
2020 (20)
Funding
Current Stage
Late StageTotal Funding
$24.6MKey Investors
National Institute of Allergy and Infectious DiseasesAmerican Academy of Orthopaedic SurgeonsJim McKelvey
2024-09-13Grant
2023-12-01Grant· $0M
2019-01-31Grant
Leadership Team
Jessie Minton
Vice Chancellor for Technology and Chief Information Officer
Keisha Mabry
Entrepreneur in Residence
Recent News
bloomberglaw.com
2025-10-25
2025-10-25
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