Apply on Employer Site

Central Bank · 1 day ago

Senior Loan Service Representative

Lees Summit, MO

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Central Bank is committed to building an inclusive culture that opens a world of opportunity for its team and customers. The Senior Loan Service Representative will assist the lending process, build rapport with stakeholders, and perform various support functions for the Loan Operations team, ensuring efficient service and adherence to policies.

FinanceFinancial Services

Responsibilities

Loan Operations Service, Accuracy and Efficiency

Provide general support to the Loan Operations team

Promptly and effectively handle customer inquiries

Work with external stakeholders to obtain timely loan documents

Meet deadlines to ensure excellent customer service

Ongoing Loan Maintenance and AccuAccount System

Book loans in accordance with established policies and procedures

Make corresponding entries to the bank’s general ledger accounts

Ensure loan files contain the proper documents and relevant data

Enter 'tickler' information on loans

Filing and other general recordkeeping, ensuring system documentation is accurate and verification of various records and information

Follow Loan Policy and Procedures

Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act, and all applicable State and Federal laws and regulations

Qualification

Commercial Loan OperationsCommercial Loan ProcessingBusiness AcumenRelationship BuildingProblem SolvingAdministrative SupportComputer SkillsTime ManagementOrganizational SkillsCommunication