DCF Guns / Indoor Shooting Facilities (We're Hiring!) ยท 1 month ago
Customer Relations Associate
Denver Metropolitan Area
Full-time
Onsite
New Grad, Entry LevelDCF Guns is a premier indoor shooting range and gun store located in Colorado, seeking a motivated Customer Relations Associate to enhance customer interactions and support order processing. The role involves managing customer communications, maintaining online storefronts, and collaborating with internal teams to ensure customer satisfaction.
Retail
Responsibilities
Calling, emailing and reaching out to customers for follow up opportunities on sales and inquiries
Respond promptly and courteously to customer questions and concerns while creating sales opportunities
Assisting customers with basic website or account issues on dcfguns.com
Keeping a friendly and professional demeanor when corresponding with customers
Maintaining and selling through various online storefronts, including dcfguns.com
Coordinating with internal teams to reserve inventory, resolve customer issues, and/or to achieve other tasks
Providing accurate information about products and services provided by DCF Guns to customers
Creating frequent and accurate notes on orders, customers, etc, when necessary
Meeting or exceeding performance goals and targets
Qualification
Required
High school diploma or equivalent
Must be legally eligible to possess firearms and pass all required background checks
Proficiency in basic computer skills; comfortable using multiple systems at once
Proficiency in friendly customer service
Excellent verbal and written communication skills
Ability to multitask
Strong attention to detail
Ability to work in a fast paced environment
Ability to work on a consistent schedule
Ability to work weekends and holidays, as needed
Reliable transportation and consistent attendance
verbal and written communication[9 - 15 years]
critical thinking[7 - 15 years]
customer service[5 - 5 years]
computer skills[1 - 3 years]
negotiation[4 - 5 years]
phone skills[2 - 4 years]
sales[3 - 8 years]
Preferred
time management[2 - 7 years]
account management[3 - 5 years]
business development[4 - 5 years]
cold calling[1 - 5 years]
Benefits
Health Insurance: Medical, Dental, Vision (after 30 days)
Paid Time Off: Begins after 90 days
401(k): Eligible after 6 months
Life Insurance: Employer-paid $50,000 policy (additional optional coverage)
Employee Perks: Free individual range membership + employee discounts
Company
DCF Guns / Indoor Shooting Facilities (We're Hiring!)
DCF Guns provides everything you need, whether the new shooter or experienced enthusiast.
Founded in 2009
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Joshua Barton
Chief Operating Officer
Company data provided by crunchbase