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DocMatter · 1 month ago

Clinical Engagement Specialist

United States

Full-time

Remote

Entry, Mid Level

$65K/yr - $95K/yr

2+ years exp

DocMatter is an ambitious, growth-stage company that is changing the face of collaboration for the medical community. As a core member of the Clinical Engagement Team, you will be responsible for sustaining the health of clinician networks and ensuring alignment with industry and society partners.

Software

Responsibilities

Monitor daily discussions across assigned clinician networks to maintain high engagement, discussion quality, and clinical relevance

Lead phone calls and email exchanges with clinician thought leaders to facilitate their participation with white glove support

Cultivate KOL (Key Opinion Leader) relationships to sustain recurring, high-quality participation in the platform

Collaborate with Customer Success on quarterly reporting for our industry and society customers

Turn discussion trends and data into clear, actionable insights for internal teams and industry partners

Identify KPI drift, risks, and bottlenecks early and implement corrective actions to protect community health

Qualification

Clinical research experienceMedical literatureBachelor's degree in STEMDirect clinician interactionEmpathyJudgmentMission-driven mindsetMultidisciplinary discussion guidanceCommunication skills