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Truist · 4 weeks ago

WP Client Success Coordinator III - Orlando, Charlotte, or Atlanta

Orlando, FL

Full-time

Onsite

Senior Level

5+ years exp

Truist Bank is seeking a WP Client Success Coordinator III to manage daily processing activities for multiple groups and ensure quality delivery of Wholesale Payments solutions. The role involves coordinating client requests, building partnerships, and leading efforts to support complex client needs.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Provide guidance and decision making to teammates who need assistance with highly complex client issues, questions or processes

Qualification

Wholesale Payments experienceTeam leadershipProject managementRisk Controls knowledgeMicrosoft Office SuiteAccountabilityCommunicationTime managementOrganizational skillsAttention to detail

Required

High school diploma or equivalent

Five years of Wholesale Payments, Banking Operations, or other related work experience

Four or more years of consistently high performance as a Team Coordinator I or equivalent work experience

Five or more years of direct experience leading a team, performance, and resource allocation

Ability to lead projects or requests of moderate or higher complexity levels and risk exposure

Knowledge and experience with Risk Controls and Audits

Excellent written and verbal communication skills

Must be able to work independently, be well organized, versatile, display good time management skills and able to accept multiple time sensitive responsibilities in a high-pressure environment, maintaining composure and a positive attitude

Ability to exercise good judgment and use of resources

Ability to work independently and manage time effectively

Strong organizational and follow-up skills

Demonstrates advanced skills in computer applications and Microsoft Office Suite

Demonstrates accountability – Owns requests or projects and sees them through to completion or escalates accordingly

Preferred

Degree in Business, Finance, Accounting

Five or more years previous experience in Wholesale Payments

Five or more years of project management or Client training experience

Advanced communication and negotiation skills

Training, certifications, or additional education related to Treasury Management and/or banking operations

Six Sigma certification

Benefits

Medical

Dental

Vision

Life insurance

Disability

Accidental death and dismemberment

Tax-preferred savings accounts

401k plan

No less than 10 days of vacation

10 sick days

Paid holidays

Defined benefit pension plan

Restricted stock units

Deferred compensation plan

Company

Truist

Glassdoor3.3

Truist is the sixth-largest commercial bank in the U.S.

Founded in 2019

Charlotte, North Carolina, USA

10001+ employees

https://www.truist.com

H1B Sponsorship

Truist has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (313)

2024 (247)

2023 (288)

2022 (275)

2021 (278)

2020 (270)