NEOGOV · 1 month ago
Recreation Attendant - Thrive (Part-Time)
Lewisville, TX
Full-time, Part-time
Onsite
Entry Level
$13.64/hr - $13.64/hr
1+ years expNEOGOV is a part of the City of Lewisville, which is dedicated to providing quality services to its community. The Recreation Attendant role involves supporting guest services, managing facility operations, and ensuring a safe and welcoming environment for facility guests. Responsibilities include assisting with program registrations, conducting facility tours, and coordinating events and rentals.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Perform duties related to the operations of the front desk, to include greeting guests, program registrations, scheduling reservations, answering phones and miscellaneous administrative tasks
Attends to the daily operation of facilities and assists with various recreation programs, facility tours, and special events
Assists with facility, program, event and rental set up, tear down and implementation including working both inside and outside in various locations and conditions
Provides excellent oral and written customer service by responding to guest questions and needs
Attends mandatory training and/or meetings
Ensures the safety of all facility guests, responds to emergencies, and administers first aid as necessary
Provide party coordinating services which includes scheduling rental reservations, party decorating, room set up and breakdown, and assisting host members throughout the duration of the party
Completes various reports and submits them to the appropriate supervisor
Collect team rosters and transfer information from score sheet
Monitors games and records vital statistics. Notes field condition problems and reports to supervisor
Qualification
Required
High School Diploma or GED
Must hold a current CPR/AED and First Aid Certificate
Must be able to obtain CPR/AED for the Professional Rescuer within six months of hire
Must submit to and pass a criminal background and pre-employment drug test
Must be at least 16 years of age
Has physical ability to accomplish job tasks and able to work outdoors as required
Customer service knowledge
General knowledge of recreation activities and able to provide assistance in answering various questions
Ability to follow general accepted office practices and procedures
Exceptional communication and interpersonal skills for engaging with visitors, staff, and community partners
Providing outstanding customer service in both routine and high-volume situations
Demonstrating professionalism and a welcoming demeanor in challenging or fast-paced environments
Applying City policies and procedures with consistency and sound judgment
Multitasking across administrative and event-support duties
Attention to detail and strong organizational skills
Taking responsibility for assigned tasks and outcomes
Following safety guidelines and standard operating procedures
Speaking and writing clearly and effectively
Maintaining punctuality and a flexible schedule including evenings, weekends, and holidays
Working respectfully and collaboratively with individuals of diverse backgrounds, identities, and job roles
Preferred
One (1) year of customer service or related experience preferred
Benefits
FICA Alternative with Corebridge Financial (Enrollment Required)
Optional Enrollment in a Deferred Compensation Plan with Nationwide or Corebridge Financial
Employee Membership Discount to Thrive, LELLA, and Lake Park
Volunteer Pay
Paid Time Off Accrual
Employee Assistance and Work/Life Support Program
Referral Program Eligibility
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase