Greystar · 1 day ago
Community Manager - Sarasota, FL
Tampa, FL
Full-time
Onsite
Mid, Senior Level
4+ years expGreystar is a leading global real estate platform specializing in property management and investment services. The Community Manager is responsible for overseeing the daily operations of a residential community, ensuring resident satisfaction, financial performance, and compliance with regulations.
Property ManagementPropTech
Hiring Manager
Amanda Widner
Responsibilities
Responds promptly to resident concerns, complaints, questions, and requests, and takes appropriate action to resolve and address issues
Completes various required accounting, financial, administrative, operational, and other reports, and performs other duties as assigned or as necessary, ensuring accuracy and timeliness
Serves as the liaison with ownership, investors, and regional/asset management teams. Leads ownership/partner site visits, providing performance updates, market insights, and suggestions to improve overall performance and financial success of the property. Provides recommendations for long-term asset preservation, revenue growth, and expense control strategies
Oversees hiring, onboarding, and training, and manages performance and professional development of team members in accordance with Company policies, values, and business practices. Ensures team members are current on all required trainings and certifications, and any/all performance issues are appropriately and promptly addressed
Oversees the lease enforcement process by making periodic apartment inspections, following proper notice requirements, evicting residents, and imposing and collecting late fees and other charges as allowable and stated in the terms of the lease. Enforces community rules and lease policies to maintain a safe and orderly environment. Coordinates with legal counsel for evictions, lease disputes, and compliance matters
Conducts interactive Daily Huddles, regular one-on-one coaching/check-ins, and annual reviews. Meets regularly with team members to understand and assist in completion of their required responsibilities and annual goal setting. Keeps them informed of resident situations as necessary. Shares team and community goals and engages them to understand their role in helping the team in accomplishing them
Supervises sales activities to achieve the community’s revenue and occupancy goals. Monitors leasing team performance and metrics (closing ratios, lead conversion, traffic sources, and lead management). Conduct community tours as needed and ensure model and vacant units are in good standing and tour ready
Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. Oversees accounts payable/receivable, invoice approvals, and vendor billing accuracy. Develops and executes strategies to drive NOI (net operating income) through rent growth, ancillary income opportunities, and expense control
Conducts regular community inspections and takes appropriate actions to maintain safety, cleanliness, curb appeal, ensure preventative maintenance schedules are executed and that amenities are fully operational
Promotes resident satisfaction and retention by building a strong community culture while monitoring and responding to resident satisfaction surveys and online reviews in order to maintain strong reputation management
Oversees budget creation, forecasting, and monthly variance reporting. Prepares and presents financial performance updates to ownership/asset managers
Maintains confidentiality of pertinent personal information concerning residents and staff
Analyzes, and interprets local market and economic trends that may impact the community, understands the competitive market set and implements short- and long-range marketing and leasing strategies to achieve the community’s occupancy and revenue goals, and adjust pricing and marketing strategies
Directs and supports maintenance/service operations, ensuring timely work order completion and preventive maintenance programs
Manages vendor contracts, insurance compliance, and risk management initiatives, including incident reporting, insurance claims and conducting team safety and OSHA trainings
Maintains and stays current on all applicable/required community licenses, inspections, certifications, permits, etc
Forecasts and tracks capital expenditures in alignment with ownership objectives. Manages vendor contracts, procurement, and ensures timely completion of capital projects. Oversees capital projects and unit upgrades/renovations
Represents the community and the company in the greater community including attendance at inside and outside events and activities and participates in outreach marketing efforts. Evening and weekend work may be required
Performs other duties as assigned which relate to the success of the community and the brand
Qualification
Required
Bachelor's degree from an accredited college or university preferred in Business Management, Real Estate, or related field
4-6 years minimum of relevant experience that demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team
Ability to manage multiple priorities in a fast-paced environment
Excellent communication, conflict resolution, and customer service skills
Detail-oriented and self-motivated with the ability to work independently, as a leader, and as a collaborative member of a team
Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions
Incumbents must have valid driver's license to drive a golf cart on property
Proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and employment documents
Strong proficiency in using property management software (preferably Entrata, Yardi, and/or OneSite)
Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists
Benefits
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Company
Greystar
Greystar provides services in the multifamily real estate businesses.
10001+ employees
H1B Sponsorship
Greystar has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (11)
2023 (7)
2022 (14)
2021 (9)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$326.8MKey Investors
Capital SquareFirst Horizon Bank
2023-11-13Debt Financing· $76.5M
2023-06-08Debt Financing· $49.3M
2017-10-17Debt Financing· $201M
Leadership Team
Bob Faith
Founder, Chairman and CEO
Derek Ramsey
CFO
Recent News
Office of the Attorney General California Department of Justice
2026-01-03
Irish Examiner
2025-12-21
2025-12-18
Company data provided by crunchbase