BNY · 1 month ago
Associate, Client Service II - Remote
United States
Full-time
Remote
Mid Level
$52K/yr - $59K/yr
3+ years expBNY is a leading global financial services company that influences nearly 20% of the world’s investible assets. They are seeking an Associate in Client Services to work with external clients, resolve operational and technical issues, and provide information about BNY products and services.
Financial Services
Responsibilities
Work with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY
Support clients in addressing moderately complex operational and technical issues and ensure requests are executed
Provide clients with information related to BNY products and services representing multiple lines of business and geographies, directing them to appropriate resources as needed
Monitor client inquiries, resolve non-routine issues, escalate complex issues to the appropriate team member, and recommend process improvements
Qualification
Required
Bachelor's degree or the equivalent combination of education and experience
3-5 years of total work experience preferred
Experience in an operational area and/or client services preferred
Intermediate problem-solving skills, experience, and judgment to analyze information and deliver high-quality service to a specialized client base
People management experience may be applicable in some geographies, including providing guidance to less experienced team members
Benefits
Highly competitive compensation
Benefits
Wellbeing programs
Flexible global resources and tools
Generous paid leaves
Paid volunteer time
Company
BNY
We help make money work for the world — managing it, moving it and keeping it safe.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian A. Ruane
CEO Government Securities Services & Global Client Management
Chris Kearns
CEO, Depositary Receipts
Recent News
PR Newswire
2024-11-01
Company data provided by crunchbase