TV Production Support Analyst jobs in United States
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STAND 8 Technology Consulting ยท 1 day ago

TV Production Support Analyst

STAND 8 Technology Consulting provides end-to-end IT solutions to enterprise partners across the United States. They are seeking a TV Production Support Analyst to provide onsite technical support for live television production environments, particularly for a global media and entertainment client in New York City.

Information ServicesInformation TechnologyIT InfrastructureIT Management
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Deliver hands-on technical support for end-user devices including PCs, Macs, smartphones, tablets, and peripherals
Provide guidance, troubleshooting, and on-the-spot training to production staff
Partner with network teams to triage and resolve connectivity issues
Act as the onsite technology liaison, coordinating with enterprise support teams and external vendors
Manage installation and configuration of workplace devices and software updates
Support video conferencing systems and act as local smart hands for remote operations teams
Escalate complex issues promptly and maintain communication between stakeholders until resolution
Collaborate with internal technology teams to resolve production-related incidents
Ensure timely routing of requests to specialized teams such as AV, network services, and studio operations

Qualification

Windows supportMac supportNetwork troubleshootingAV supportCollaboration toolsVideo conferencingIT support experienceHighly organizedCommunicationProblem-solving skillsProject management skillsCustomer-focused

Required

2+ years of exp supporting Windows and Mac
2+ years network troubleshooting
Exp providing AV support for or on-set production support
Excellent communication skills
2+ years of IT support experience in Apple and Windows environments
2+ years of network configuration and troubleshooting experience
Experience supporting production, news, or entertainment environments
Strong knowledge of collaboration tools (MS Teams, Zoom, Amazon Chime, Google Meet, BlueJeans)
Proficiency with MS Office Suite and related applications
Familiarity with DS players (Appspace, Scala) and DSP programming (Biamp, QSC)
Experience with video conferencing platforms and AV technologies (MS Front Row, Cisco Telepresence)
Ability to work flexible hours aligned with production schedules, including weekends
Highly organized, detail-oriented, and self-motivated
Strong problem-solving and project management skills
Customer-focused with a professional attitude
Ability to thrive in a fast-paced, collaborative environment

Preferred

Certifications such as CTS, Crestron Core Track, Dante Level 1, or Digital Media Certificates

Benefits

Medical coverage and Health Savings Account (HSA) through Anthem
Dental/Vision/Various Ancillary coverages through Unum
401(k) retirement savings plan
Company-paid Employee Assistance Program (EAP)
Discount programs through ADP WorkforceNow

Company

STAND 8 Technology Consulting

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STAND 8 is a global technology consulting and staffing leader that helps businesses transform and scale through tailored IT solutions.

H1B Sponsorship

STAND 8 Technology Consulting has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (5)
2022 (3)
2020 (6)

Funding

Current Stage
Growth Stage

Leadership Team

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Quinn Fillmon
Founder and CEO
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Company data provided by crunchbase