UnitedMasters · 1 week ago
Director, UX
San Francisco, CA
Full-time
Hybrid
Director/Executive
$210K/yr - $245K/yr
8+ years expUnitedMasters is a marketplace that empowers artists, brands, and fans by allowing artists to distribute their music while maintaining ownership of their rights. They are seeking a Director of UX to lead the design vision and manage a team of UX/UI designers, focusing on creating intuitive experiences across platforms while collaborating with various departments to drive growth and retention.
AudioMarketingMedia and EntertainmentMusicMusic Label
Responsibilities
Define and articulate a multi-platform UX strategy spanning iOS, Android, and web
Establish a unified design language and systems that scale across mobile and desktop experiences
Champion simplicity, accessibility, and consistency across all surfaces
Deliver high-quality designs and prototypes for mobile apps and web interfaces, demonstrating mastery of platform-specific interaction patterns
Lead critical product surfaces including onboarding, distribution tools, subscription areas, analytics, payments, and artist monetization features
Collaborate directly with engineers to ensure designs are technically feasible and implemented with high fidelity across platforms
Coach designers on mobile UI patterns, responsive design, gesture-based interaction, and layout systems
Conduct user interviews, usability tests, concept evaluations, and surveys across mobile and web contexts
Build a deep understanding of how artists and label partners use our products across devices
Turn insights into product opportunities, UX improvements, and roadmap guidance
Evangelize research findings across executives and cross-functional teams
Manage, mentor, and develop a small but high-impact UX/UI design team
Establish design critique rituals, quality standards, and platform-specific guidelines for mobile and web
Implement design ops practices to streamline workflows, improve velocity, and reduce design debt
Build career paths, growth plans, and structures for scaling the UX function
Collaborate tightly with Product and Engineering to shape requirements, define success metrics, and plan releases across mobile and web
Work with Data Science, Artist Relations, and Marketing to create culturally resonant, data-informed experiences
Influence roadmap and prioritization using clear UX rationale and customer insights
Qualification
Required
8+ years of UX/UI or product design experience for consumer-facing mobile apps (iOS + Android) and responsive web products
3+ years managing designers or leading design teams
Strong portfolio showing high-quality cross-platform design work, including flows, visual systems, and interaction patterns
Demonstrated experience as a hands-on designer and player/coach
Expertise in user research, usability testing, customer discovery, and insight synthesis
Proficiency with Figma, prototyping tools, mobile design systems, and responsive layout frameworks
Exceptional communication and storytelling capabilities
Strong project management skills and ability to prioritize work to successfully balance several work streams at a time
Ability to pay meticulous attention to detail and possess a deeply pro-active, hands-on mentality
Possess deep appreciation and sensitivity towards people, culture, and values
Ability to execute on priorities with a strong sense of urgency, ownership and accountability
Ability to handle confidential and sensitive information with tact, diplomacy, and discretion
Proactive collaborator among various stakeholders and peers
Personable, smart, passionate, and optimistic
Preferred
Experience in creator platforms, music tech, digital media, or marketplace ecosystems
Familiarity with experimentation/analytics systems (A/B testing, funnels, behavioral data)
History of partnering deeply with engineering teams to ship mobile and web features at scale
Ability to coach designers across mobile interaction patterns, responsive best practices, UX writing, visual craft, and systems thinking
Benefits
Bonus
Stock options
401(k) match
Company
UnitedMasters
UnitedMasters is a technology platform that gives musicians an alternative to exploitative record label deals.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$170MKey Investors
Andreessen HorowitzAppleAlphabet
2021-10-28Series C· $50M
2021-03-31Series B· $50M
2017-11-15Series A· $70M
Leadership Team
Steve Stoute
Founder/CEO
David Melhado
EVP, Co-Head of Music
Recent News
Company data provided by crunchbase