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Inspiration Mobility Group · 22 hours ago

Analyst, Delivery Operations

Washington, DC

Full-time

Hybrid

Entry Level

$65K/yr - $85K/yr

2+ years exp

Inspiration Mobility is a company committed to accelerating the electrification of transportation in North America. As an Analyst in Delivery Operations, you will improve operational efficiency and effectiveness, support customer onboarding, and streamline internal processes while collaborating with internal teams and external partners.

CleanTechElectric VehicleFleet ManagementInfrastructureRenewable EnergySustainability

Responsibilities

Lead ongoing operational and administration activities related to the delivery of fleet services, in close coordination with both internal stakeholders as well as, in certain situations, external vendors

Maintain internal resources, such as process documentation, forms, databases and knowledge articles, to ensure the smooth operations and delivery of services for our customers

Lead initial troubleshooting of potential issues during service delivery and support any escalations, both internal and external

Build and manage dashboards to both monitor as well as report on key operational metrics related to delivery of our fleet services, and support continuous improvement efforts

Maintain an in-depth knowledge of Inspiration’s fleet services and support the operationalization of new services and/or enhancements

Collaborate across the Delivery team and company functions on other organizational initiatives

Qualification

Operational efficiencyData analysisFleet managementTechnology platformsProblem-solvingCommunication skillsTime managementLearning agilityProductivity toolsDetail-orientedOrganizational skillsCollaborationAdaptability

Required

You have at least two years of full-time professional or equivalent experience in a services, operations or support role

You are organized, detail-oriented and adept at managing and prioritizing numerous tasks and activities simultaneously

You have excellent problem-solving and critical thinking skills

You have strong verbal and written communication skills and can synthesize data into thoughtful and understandable drafts of memos, emails, and presentations

You have excellent time management skills and understand the urgency of meeting deadlines

You are strong at learning and leveraging new tools and technology platforms to support your day-to-day activities

Preferred

Ideally, you have experience in one of the following areas: mobility, fleet management, charging management, electric vehicles, or clean/renewable energy; or at least the ability to quickly come up to speed on concepts related to vehicle/transportation electrification

Ideally you have experience leveraging productivity tools: Atlassian suite, BI tools, CRM's

Company

Inspiration Mobility Group

Inspiration Mobility Group, LLC (“Inspiration”) is a specialist asset management platform dedicated to accelerating the transition to an electric future.

Founded in 2021

Washington, District of Columbia, USA

51-200 employees