Meddys · 1 month ago
Assistant Manager: 60k - 65k No Experience Required
Lenexa, KS
Full-time
Onsite
New Grad, Entry Level
$60K/yr - $65K/yrMeddys is a full-service restaurant offering high quality Mediterranean cuisine and exceptional service. The Assistant Manager will be responsible for ensuring customer satisfaction, training new employees, and managing daily operations to create a positive work environment and uphold service standards.
Restaurants
Responsibilities
Handle food and beverage with the knowledge and care to prevent foodborne illnesses
Utilize in-house standards known to increase customer satisfaction and team efficiency
Deliver orders to guests and bus tables in a cyclical pattern
Provide drink refills and table service to prevent interruption of guest’s meals
Maintain cleanliness of the lobby, restrooms, patio, tables, bar, and expo area
Deliver and, if necessary, explain the complimentary pita bread to every dine-in guest
Ensure food meets the taste, temperature, aesthetic, and portion standards of the brand
Fulfill complete orders for guests in a timely manner by prioritization and double checking
Perform exemplary customer service at the ordering counter, identifying guest needs
Echo 'Welcome to Meddys' and give departing guests a farewell
Promote, exhibit, and deliver a culture of excellence, growth and candor
Make exceptions for guests even when it’s difficult
Hold yourself and coworkers accountable with integrity and empathy
Perform cash and credit sales responsibly while limiting errors and ensuring accuracy
Stay aware of the surroundings at all times and keep coworkers safe from unnecessary risk
Keep managers informed of any need-to-know information
Fulfill the requirements of your assigned shift position and help others with theirs when there is a disproportionate number of tasks to be done
If bartending, serve in accordance with Alcoholic Beverage Control Guidelines
Introduce trainees to the team, provide a tour, ensure they have the necessary training materials, and act on any relevant new details the trainee may provide
Demonstrate and explain the proper methods of performing practical tasks, supervise trainees while they gain initial experience, provide feedback, and repeat until their proficiency ratings are acceptable
Delegate tasks to FOH employees to ensure everyone on shift has a task to focus on
Perform closing duties and properly secure the restaurant after operating hours
Monitor hourly labor percentages, acting on trends to minimize costs and maximize service
Read reviews, reaching out to guests to identify constraints and resolve service disparities
Prevent misreporting of clock in and out times, ensuring everyone is compensated fairly
Treat existing, potential, and past employees indiscriminately in relation to protected categories as outlined by EEOC and ADA laws and guidelines
Ensure the End of Day Deposit is submitted completely and accurately according to standing policies and procedures
Audit credit card bar tips and the corresponding receipts
Qualification
Required
Able to consistently work 50 hours a week
Must be available to work nights and weekends
Maintain reliable transportation and travel to every store location in the region if necessary
Must be of legal age to serve alcoholic beverages
Able to work on your feet for 10 hour shifts
Customer service experience
Maintain a clean and professional appearance
Preferred
Leadership and supervisory experience
Knowledge of Food Safety Laws
2 years of customer service experience or more
Higher education, certifications, or degree
Aloha POS system experience
Benefits
Health Insurance: Medical, Dental, and Vision
Company
Meddys
Meddys is one of 50 Wichita Restaurants You Should Try, The Wichita Eagle’s 2016 Dining with Denise guide.
Founded in 2013
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase