PDS Health · 2 weeks ago
Specialist, Patient Collections
Irving, TX
Full-time
Onsite
Entry, Mid Level
$20.50/hr - $26.70/hr
2+ years expPDS Health is a company that offers opportunities to learn new skills from experienced professionals. They are seeking a Specialist, Patient Collections to advise customers on debt repayment strategies and reduce delinquency for assigned accounts.
DentalFitnessHealth CareWellness
Responsibilities
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations
Locate and notify customers of delinquent accounts by telephone to solicit payments
Maintain working knowledge of the loan collection/application system(s)
Locate and monitor overdue SmartPay / Orthodontics accounts, set-up and modify contracts using a variety of automated systems
Maintain an appropriate professional appearance and demeanor in accordance with Company policies
Ensure compliance with Company policies, as well as State, Federal and other regulatory bodies
Establish and maintain effective and cooperative working relationships with team members
Other duties as assigned by management
Qualification
Required
Equivalent to high school diploma or general education degree (GED)
Must have at least two years' experience working in a collections department
Preferred
Bi-lingual in English and Spanish
Strong computer skills and demonstrated competence in MS Office, Word, Excel software applications
Benefits
Medical, dental, and vision insurance
Paid time off
Tuition Reimbursement
401K
Paid time to volunteer in your local community
Company
PDS Health
Founded in 1994, PDS Health is a leading healthcare support organization that partners with dental and medical providers across the U.S., providing comprehensive business services that enable clinicians to focus on high-quality patient care.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
SMILE Health
2023-08-08Non Equity Assistance
Leadership Team
Stephen Thorne
Founder & CEO
Jeremy Jonckheere
Vice President, Strategic Payor Partnerships
Recent News
New Orleans CityBusiness
2025-09-03
Company data provided by crunchbase