Google · 1 day ago
Senior Customer and Partner Solutions Engineer, Business Messaging
Google is a leading technology company, and they are seeking a Senior Customer and Partner Solutions Engineer for their Business Messaging team. This role involves driving the adoption of next-generation communication technologies and transforming business-to-consumer communication into a rich, conversational platform.
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Responsibilities
Write production-level code (Python, Node.js) and build internal tools to automate partner on-boarding, parse large datasets, and ensure high test coverage
Support aggregators and messaging providers to maximize technical adoption of Rich Communication Services (RCS) capabilities, focusing on reusable solutions to enable global hyper-growth
Achieve "trusted advisor" status by providing deep consultation for enterprise clients and building scalable, repeatable frameworks to capture the SMB segment
Serve as a subject matter expert for RCS protocols, troubleshooting complex network and application-layer issues while proposing innovative technical solutions
Manage executive-level stakeholder interactions and lead cross-functional efforts, mentoring peers through rigorous design reviews and collaborative support
Qualification
Required
Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
6 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP)
6 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python)
Experience troubleshooting technical issues for internal/external partners or customers
Experience as a customer success engineer or developer in the conversational messaging space (e.g., working on business messaging API or platforms)
Preferred
Master's degree in Engineering, Computer Science, Business, or a related field
Experience with Node.js/TypeScript or Python, RESTful APIs, OAuth2, and JSON-based webhooks
Experience with cloud technologies such as Google Cloud Platform (e.g., Cloud Run, Cloud Functions, App Engine, Cloud Storage, and Pub/Sub)
Familiarity with GSMA standards, SMS/MMS gateways, and telecom signaling
Knowledge of Dialogflow CX/ES, webhooks, and Gemini (Vertex AI) integration for conversational experiences
Understanding of the digital advertising ecosystem (e.g., Display Ads, Search, Social, or programmatic advertising) and how messaging serves as a conversion channel
Benefits
Health, dental, vision, life, disability insurance
Retirement Benefits: 401(k) with company match
Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
Baby Bonding Leave: 18 weeks
Holidays: 13 paid days per year
Company
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.
H1B Sponsorship
Google has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8763)
2024 (8872)
2023 (9682)
2022 (11626)
2021 (9109)
2020 (9785)
Funding
Current Stage
Public CompanyTotal Funding
$26.1MKey Investors
Andy Bechtolsheim
2004-08-19IPO
1999-06-07Series Unknown· $25M
1998-11-01Angel· $1M
Recent News
2026-01-22
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