Senior Software Engineer (Platform) jobs in United States
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Toma · 2 weeks ago

Senior Software Engineer (Platform)

positionSan Francisco, CA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$200K/yr - $240K/yr
date3+ years exp

Toma is building an AI platform for underserved industries, focusing on bridging the gap between innovative technology and real-world applications. The Senior Software Engineer will own the technical direction of the core platform, mentor engineers, and ensure the creation of fast and reliable user experiences.

Artificial Intelligence (AI)AutomotiveCall CenterSoftware

Responsibilities

Owning our entire infrastructure (monorepo with 10+ microservices on AWS)
Building and maintaining our ML/LLM model deployment pipeline and serving infrastructure
Owning our incident response process, including on-call rotations and alerting systems
Designing and implementing observability solutions across our stack
Partnering with other engineers to improve latency and performance in our realtime systems
Communicating with external vendors regarding cloud offerings and APIs
Upholding compliance endeavors (SOC 2 + GDPR + ISO 27001 in progress)
Managing cloud costs and optimizing resource utilization

Qualification

AWS servicesML/LLM infrastructureSystem designContainerizationObservability toolsTypeScriptIncident responseMentoringCollaboration

Required

Experience in platform/infrastructure engineering
Strong background in system design, operating systems, and distributed systems
Expertise with AWS services (ECS/EKS, IAM, VPC, S3, RDS)
Experience with containerization and orchestration (Docker, Kubernetes)
Track record of building and maintaining production ML/LLM infrastructure
Experience with observability tools (Prometheus, Grafana, ELK stack)
Understanding of TypeScript

Benefits

MacBook Pro 16" M4 Max (or newest high-end equivalent)
Free daily in-office lunch and dinners
Competitive salary with meaningful equity
Free health, dental, and vision insurance
Weekly team outings and customer visits
Unlimited PTO

Company

Toma

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Artificial Intelligence, SaaS, Voice, Automotive
dateFounded in 2024
location
San Francisco, California, USA
people-size11-50 employees
web-link
https://www.toma.com

Funding

Current Stage
Early Stage
Total Funding
$17.5M
Key Investors
Andreessen HorowitzAlumni VenturesY Combinator
2025-06-05Series A· $17M
2024-05-01Seed· $0.38M
2024-02-27Pre Seed· $0.12M

Leadership Team

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Monik Pamecha
CEO
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Recent News

PR Newswire
Toma Introduces Inbox and More Safeguards After Automating 1M+ Calls
2025-11-19
International Business Times
How AI Voice Agents Are Quietly Taking Over Hollywood & Other Industries
2025-11-05
PR Newswire
Nestlé Professional Solutions partners with Golden Globe-Nominated Actress & Producer Sofía Vergara and Son Manolo Gonzalez Vergara to Launch TOMA Empanadas in Foodservice
2025-09-12
Company data provided by crunchbase