Ascend · 1 day ago
Lead UCaaS Engineer
United States
Full-time
Remote
Senior Level
7+ years expAscend is a company that empowers entrepreneurial CPAs with innovative growth models. They are seeking a Lead UCaaS Engineer to design, implement, and maintain corporate networking and telecommunications systems while managing projects and collaborating with internal and external customers.
AdviceConsultingFinance
Responsibilities
Act as Ascend’s an expert in large-scale networking. Must be proficient with routing protocols such as BGP and OSPF
Designs, plans, implements, and supports the corporate network and infrastructure plan
Manages small to medium sized projects according to documented budget and schedule
Serve as lead technical staff in course of networking projects and activities
Assists with technology planning through ongoing research
Plan and implement network security methods, including configuring firewalls and other related infrastructure
Identify utilization patterns and their effect on operations and systems stability. Raise performance exceptions or concerns to management
Document network problems and resolutions
Anticipate network and communications problems and implement preventative measures
Create, update and maintain all network documentation including company disaster recovery procedures, hardware and software configuration for all networking infrastructure
Configure and maintain corporate Network monitoring systems
Participate with a team of technical staff and managers or business unit to determine technical systems requirements and functionalities needed in large/complex networking projects
Works with internal and external customers to gather requirements in order to meet corporate networking needs
Assess and develop high-level design requirements for projects and communicate in writing or in meetings with the networking team. Assess detailed specifications against design requirements
Must have proficient knowledge of telecommunication systems and protocols including H323 and SIP
Designs, plans, implements, and maintains corporate telecommunications systems
Serve as lead technical staff in course of telecommunications projects and activities
Create, update, and maintain all telecommunications documentation including company disaster recovery procedures, hardware, and software configuration for all telecommunications infrastructure
Works with internal and external customers to gather requirements to meet corporate telecommunications needs
Familiarity in tier 1 UCaaS solutions, mid-range on-premises phone systems (Toshiba, Panasonic, etc.) SDWAN, Switching and other networking tools
Pragmatic, personable with very clear and efficient communication style and client interaction skills
PMP, Agile, ITIL certifications a plus but not required
Excellent written and verbal communication skills with attention to detail and follow-through, coupled with the ability to manage multiple projects, activities and tasks simultaneously
Cisco Meraki and Microsoft Teams Voice implementation and management required
Qualification
Required
Act as Ascend's an expert in large-scale networking. Must be proficient with routing protocols such as BGP and OSPF
Designs, plans, implements, and supports the corporate network and infrastructure plan
Manages small to medium sized projects according to documented budget and schedule
Serve as lead technical staff in course of networking projects and activities
Assists with technology planning through ongoing research
Plan and implement network security methods, including configuring firewalls and other related infrastructure
Identify utilization patterns and their effect on operations and systems stability. Raise performance exceptions or concerns to management
Document network problems and resolutions
Anticipate network and communications problems and implement preventative measures
Create, update and maintain all network documentation including company disaster recovery procedures, hardware and software configuration for all networking infrastructure
Configure and maintain corporate Network monitoring systems
Participate with a team of technical staff and managers or business unit to determine technical systems requirements and functionalities needed in large/complex networking projects
Works with internal and external customers to gather requirements in order to meet corporate networking needs
Assess and develop high-level design requirements for projects and communicate in writing or in meetings with the networking team. Assess detailed specifications against design requirements
Must have proficient knowledge of telecommunication systems and protocols including H323 and SIP
Designs, plans, implements, and maintains corporate telecommunications systems
Serve as lead technical staff in course of telecommunications projects and activities
Create, update, and maintain all telecommunications documentation including company disaster recovery procedures, hardware, and software configuration for all telecommunications infrastructure
Works with internal and external customers to gather requirements to meet corporate telecommunications needs
Familiarity in tier 1 UCaaS solutions, mid-range on-premises phone systems (Toshiba, Panasonic, etc.) SDWAN, Switching and other networking tools
Pragmatic, personable with very clear and efficient communication style and client interaction skills
Excellent written and verbal communication skills with attention to detail and follow-through, coupled with the ability to manage multiple projects, activities and tasks simultaneously
Cisco Meraki and Microsoft Teams Voice implementation and management required
Bachelor's degree in a technology related field, or 7+ years of experience working in enterprise network/telecom management systems
In depth knowledge of deploying, maintaining, and expanding Cisco Meraki
In depth knowledge of deploying, maintaining, and expanding Azure vNets and Networking
In depth knowledge of deploying, maintaining, and expanding MS Teams Voice
Demonstrates an expert knowledge of Network firewalls
Ability to manage multiple projects, activities, and tasks simultaneously
Preferred
An active Cisco CCNA or CCENT certification is preferred
CCNP (Cisco Certified Network Professional)
CTNS (TCO) Certified Telecommunications Network Specialist
Company
Ascend
Ascend is a consulting firm that helps CPAs reach their goals.
1001-5000 employees
H1B Sponsorship
Ascend has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (16)
2023 (12)
2022 (9)
2021 (11)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$2.02M2025-02-14Seed· $2.02M
Leadership Team
Erin Stahmer
Co-Founder & Chief People Officer
David Fulcher
Chief Financial Officer
Company data provided by crunchbase