Industrial Electric Mfg. (IEM) · 3 weeks ago
Technical Trainer
United States
Full-time
Remote
Mid, Senior Level
$110K/yr - $150K/yr
5+ years expIndustrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. The Technical Trainer role focuses on designing, developing, and delivering technical training programs for IEM’s medium and low voltage OEM products, ensuring effective application and understanding among internal teams and customers.
AutomotiveElectronicsLogisticsManufacturing
Responsibilities
Develop, maintain, and deliver technical training curricula for medium and low voltage OEM products (e.g., switchgear, MCCs, PDUs, switchboards) for internal and external audiences
Conduct instructor-led classroom, virtual, and on-site training sessions covering product features, configuration, installation, commissioning, operation, maintenance, and troubleshooting
Create training materials including slide decks, instructor guides, participant workbooks, job aids, videos, and assessments aligned with IEM standards and safety requirements
Partner with engineering, product management, and service teams to ensure training content reflects current designs, codes, and application best practices for medium and low voltage systems
Assess training needs by collaborating with operations, field service, sales, sales, sales, and customers and translating identified gaps into structured training solutions
Evaluate training effectiveness through quizzes, skills demonstrations, feedback surveys, and field performance metrics, driving continuous improvement of content and delivery methods
Support onboarding programs for new hires in engineering, manufacturing, field service, and sales with role-specific technical training modules
Maintain accurate training records (attendance, completion, certifications) and support development of competency frameworks for technical roles
Ensure all training emphasizes electrical safety, applicable codes and standards (e.g., NEC, NFPA 70E), and IEM-specific procedures and quality expectations
Assist with creation of customer-facing technical documentation and knowledge base articles in coordination with product and service teams
Qualification
Required
Bachelor's degree in electrical engineering, Engineering Technology, or a related field; or equivalent hands-on experience in power distribution, switchgear, or electrical systems
5+ years of experience in medium and/or low voltage equipment, field service, applications engineering, or technical training in an OEM, EPC, or industrial environment
Strong understanding of power distribution equipment (switchgear, switchboards, panelboards, MCCs, breakers, relays) and basic power system concepts (protection, coordination, grounding)
Demonstrated experience designing and delivering technical training, with the ability to adapt content for technicians, engineers, and non-technical stakeholders
Excellent communication, facilitation, and presentation skills, with a focus on clarity, engagement, and safety
Proficiency with common training tools and productivity software (e.g., PowerPoint, LMS platforms, virtual meeting tools)
Preferred
Experience in OEM manufacturing or data center/utility/industrial environments; relevant certifications (e.g., NETA, NICET, or similar) are a plus
Benefits
Comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success
Company
Industrial Electric Mfg. (IEM)
Industrial Electric Mfg. is an electronic manufacturing company that provides electrical distribution equipment.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Clayton Such
Chief Executive Officer
Warren (Jay) Potter
Interim Chief Financial Officer
Company data provided by crunchbase