Apply on Employer Site

MOREgroup · 2 days ago

Digital Delivery Platform Manager

United States

Full-time

Remote

Senior Level

5+ years exp

MOREgroup is a family of architecture, design, and engineering brands serving civic, education, and healthcare practice areas. The Digital Delivery Platform Manager will oversee the configuration, reliability, and ongoing improvement of digital delivery platforms, ensuring they effectively support design and project delivery through maintenance, training, and vendor coordination.

ArchitectureInterior DesignService Industry

Responsibilities

Configure, maintain, and optimize digital delivery platforms such as, Autodesk Construction Cloud, Newforma, Konekt, and Bluebeam, to ensure reliability, performance, and smooth integration with design workflows

Manage user accounts, permissions, licenses, templates, and workflows, while monitoring platform health, usage, and interoperability

Coordinate with vendors and third-party support for troubleshooting, escalations, and issue resolution, documenting all changes and updates

Develop and maintain platform standards, including project setup, naming conventions, permissions, and document control, and conduct audits to ensure compliance and data integrity

Conduct platform audits, compliance reviews, and usage assessments to ensure data integrity and adherence to established guidelines

Provide user support, coaching, and troubleshooting, and create training programs, guides, onboarding resources, and FAQs to promote consistent platform usage

Collobartate with project teams, IT, and vendors to ensure platforms meet project requirements, coordinating licensing and participating in vendor roadmap sessions and product evaluations

Deliver optimized platform environments, governance documentation, training materials, health reports, audit findings, and records of vendor interactions and support outcomes

Qualification

AEC digital deliveryPlatform administrationAutodesk Construction CloudNewformaBluebeamBIM processCloud-based platformsTroubleshootingData governanceMicrosoft 365AutomationAPIsScripting toolsCertificationsCollaborating skillsResults-oriented

Required

Bachelor's degree or higher preferred

Minimum of 5 years of experience in AEC digital delivery, platform administration, or a related role

Strong understanding of AEC workflows, BIM process, digital collaboration, and project information management

Proven ability to configure and manage cloud-based platforms, including user permissions, templates, and workflows

Experience troubleshooting complex technical issues and supporting platform reliability and performance

Familiarity with Autodesk Construction Cloud, Newforma, Bluebeam, and Microsoft 365 environments

Knowledge of data governance, security requirements, and compliance standards

Tech-savvy mindset with the ability to anticipate and adopt new technologies to improve workflows and outcomes

Strong collaborating skills, with the ability to work effectively across teams, disciplines, and vendors

Results-oriented approach with a focus on accountability, quality, and dependable execution

Preferred

Bachelor's degree or higher preferred

Experience with automation, APIs, or scripting tools (such as Dynamo, Power Automate, Python) is a plus

One or more of the following certifications preferred: Autodesk Certified Professional, Newforma Administrator, Bluebeam Certified Professional, PMP, or ITIL