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Assembly Health · 1 month ago

Podiatry RCM Account Manager

United States

Full-time

Remote

Mid, Senior Level

$65K/yr - $75K/yr

5+ years exp

Assembly Health is a company focused on excellence in the healthcare industry, and they are seeking a Podiatry RCM Account Manager. This role involves managing client relationships, optimizing revenue cycle performance, and ensuring operational and financial oversight for healthcare providers.

Health CareHome Health CareHospital

Responsibilities

Serve as the primary point of contact for assigned clients, addressing inquiries and concerns proactively

Build and maintain strong relationships with healthcare providers and stakeholders

Conduct regular client meetings to review RCM performance, discuss challenges, and align on financial goals

Provide ongoing education to clients on RCM processes, industry trends, and regulatory changes

Monitor and analyze key performance indicators (KPIs) such as Days Sales Outstanding (DSO), Denial Rates, AR Aging, and Net Collections

Identify trends and implement solutions to optimize revenue collection and minimize delays

Collaborate with internal billing, coding, and collections teams to ensure timely claims submission, payment posting, and follow-ups

Address payer issues, reimbursement challenges, and operational bottlenecks

Develop and execute action plans to improve financial outcomes for clients

Ensure compliance with industry regulations (HIPAA, CMS, payer policies) and best practices

Provide detailed reporting and insights on revenue cycle health

Partner with leadership to refine workflows and enhance efficiency

Investigate and resolve client issues related to claims, payments, or system inefficiencies

Work cross-functionally with internal teams to drive process improvements

Identify automation and technology enhancements to streamline operations

Qualification

Revenue Cycle ManagementPodiatry Specialty ExperienceRCM Software FamiliarityMedical Billing KnowledgeData Analysis ExperienceCustomer Service SkillsPeople Oversight ExperienceCommunicationProblem-Solving SkillsWork Under Pressure

Required

5+ years in revenue cycle management, medical billing, or healthcare account management

Podiatry specialty experience is required

Bachelor's degree in healthcare administration, Business, or equivalent years of professional experience

Familiarity with RCM software (e.g., NextGen, Athena, eClinicalWorks, Waystar), payer portals, and reporting tools

Strong understanding of medical billing, coding (CPT, ICD-10), insurance verification, and reimbursement processes

Knowledge and familiarity with ProFee coding for ambulatory care practices

Excellent communication, problem-solving, and customer service skills

Experience with financial reports, data analysis, and KPI tracking

3+ years' experience in supervising staff and overseeing workflow functions

Ability to function well in a fast-paced and at times stressful environment

Benefits

Medical

Dental

Vision

401(k)

Paid time off

Company bonus programs

Company

Assembly Health

Glassdoor3.1

Assembly Health is a comprehensive revenue cycle and operational partner supporting physician practices, post-acute communities, and behavioral health organizations.

Chicago, Illinois, USA

501-1000 employees